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Complete Save / unauthorised regular charge

Aug 1, 2015
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Since December 16th 2014 a deduction for £15 has been made monthly from my Barclaycard account. I did not make any other purchase through Barclaycard that day, and do not know how they obtained my details. I have never authorised such a payment, and have never received any benefits from this organisation.
Victoria Lynch, 13 Devonshire Gardens, Chiswick, London W4 3TN


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N  3rd of Aug, 2015 by 
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Hello Victoria:

I just read your post here and will be happy to assist you. I have sent an email directly to you with a full resolution to your query. I sent it to the email address we have on record with your membership. If you did not receive this email from me, please contact me at mary@completesavings.co.uk.

Complete Savings is an online membership programme ideal for those who shop online regularly. Complete Savings members have access to a wide range of cashback deals, including an initial cashback reward, a monthly cashback reward, discounted gift cards and 10% cashback at over 650 online stores.

The only way to become a member is to enter your details in full on the Complete Savings sign-up page. The details required are: your name, your email address (twice), your postal address, a new password (twice) and your credit or debit card details for the monthly billing. It is mentioned in several places on the sign-up page that following 30 days free membership, there is a monthly fee - hence why you are required to provide your credit/debit card details on the sign-up page. To complete your sign-up, you must click a "Yes" button to agree to the terms and conditions of the programme. There is no other way of creating a membership but to provide your details in full and click the "YES" button on the sign-up page.

I hope that this message and the email that I sent to you directly resolved your query to your satisfaction. If you need further assistance, please get in touch with Complete Savings directly using the following details: customerservice@completesavings.co.uk, 0800 389 6960, or you can contact me directly at mary@completesavings.co.uk.

Kind regards
The Complete Savings Team

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Complete Savings / Complete Save Logo Complete Savings / Complete Save
Customer Service
Sentinel House - Airspeed Road
United States - PO3 5RF
+44 80 0389 6960
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