ComEd / overcharges
I am completely dumbstruck. Last month ComEd quadrupled (this is an exact, not an estimation) my electricity bill. Never in the last year and a half of service have I ever had to deal with such a problem.
Last month the company failed to physically read my reader, so whichever bimbo was in charge of tending to my estimation, they must have assumed that I had overindulged on the the light usage. I am one person, who is home four hours a day, and that time is used for sleeping, not flicking the lights on and off in Morris-Code into the wee hours of the morning to the building across the street, nor are they used as strobe lights to hold chic raves for the trendy youth.
Frustrated, I called and tried to get ahold of someone to assist me in their error, and adjust the ballooned charge. Much to my dismay, I couldn't get out of their automated system to speak with anything other than a cocky voice recording. After trying to submit my meter reading for this month (a choice I was not made aware of until this atrocity had already bitten a portion of my earnings) through the ComEd webpage, I discovered that they would not allow me to submit my accurate reading because it fell WELL below their estimate from last month.
If I had a pair, ComEd would be yanking me by them. However, I sit here, trying to figure out what my options are to protest and avoid another inflated bill. Any advice?
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