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Coles Moe / customer service

1 Moe, Victoria, Australia

Went to Coles Moe Victoria Australia at 9 o'clock on Friday 29th December. I had a large shop and there was only one checkout available. The 8 item express lane. I went to the self checkout and said to the attendant that it would be nice if there was another checkout available. She said I could go and complain to the manager and purely was no help at all to me. So I proceeded to scan my goods and every know and then a product would not register in the bagging section so the attendant had to come and help. I found her to be rude and sarcastic blaming me for the problem. I did speak to the manager who expected me to go over to him and not make a move towards me. He came over as I stood my ground. I told him the problem and he came up with a flimsy excuse that staff member was being used somewhere else.. He said it wouldn't happen again... And it certainly won't to me as I will be shopping at Woolworths. I hope you are listening Coles and improve your staffs attitude..

Br
Dec 28, 2017

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