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Citizens Bank / posting vs clearing

RI, United States Review updated:

Can someone explain to me how a check can show up on your on line banking and the next day it didn't clear. I was told that it was posted to my account on 04/07 but it didn't clear until 4/8 and all the money was switched around and I had a bounced check. They should not be showing information that isn't actual. That gives a false report. I go back and think I made an error and correct my check book to match. Now I have 5 insufficient funds transactions. Of course, there is no way to go back to yesterday's screen because they take out and switch things around. I am so out of that bank.

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Comments

  • Sf
      18th of Aug, 2010

    Please, make a complaint to the OCC - The Office of the Comptroller of the Currency!

    Visit their site @ www.occ.treas.gov and complete their on-line complaint form ( use the Consumer Complaint and Assistance tab). They will take it from there. If nothing else you've created a "make work" problem for Citizens.

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