Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

CitiFinancial / Poor service!

100% 2
In 1997 I purchased a car from a different finance company, and not to long after CitiFinancial bought the company. My payments were 211.34 a month and the loan was only for 6900.00. In 2003 my loan was satisfied and the title to this vehicle was surrendered, and not shortly after the car was sold. I just recently received a letter from a collections agency stating that they are attempting to collect a debt for citifinacial. I called this company back and inquired about what they were saying. Citfinacial states that I owe them over 9,000.00. I told this collections agency that I don’t owe this company any money and I faxed them a copy of the title of the car so that they could see that this automobile loan was satisfied. If you know of anyone that has a class action lawsuit against this company please e-mail me.

This company is a rip off beware...


Sort by: UpDate | Rating
A  1st of May, 2008 by 
Agree Disagree 0 Votes
Citi financial took my car payments and repossesed my car stateing I was behind in payments. The payments were taken directly out of my bank account. I would love to have a class action lawsuit against them. Conveniently, when you call citi to talk to resolve your issue they give you someones voice mail and they never return your calls.
A  27th of Mar, 2009 by 
Agree Disagree 0 Votes
The cost of borrowing from Citifinancial is unbelievable. I borrowed $15, 000 from them not realizing that I would have to pay them back $25, 000 plus the amount I paid monthly goes directly to interest first than the balance I’ve paid these people 2 times over and still owed them the $15, 000 when I went and consolidated my debts they were the only company that wouldn’t drop the interest payments which means I’ll still be paying for another 3 years until this amount is paid. I think I would have been better going to a loan shark I think I would have been better off. Even now I’m making my payments on time and they are phoning the Credit Company I deal with every month for payments. Avoid these people if you can, there are other ways to deal with you debts. They are very dishonest and sneaky.

Donna Borden

Post your Comment

CitiFinancial Servicing Logo CitiFinancial Servicing
Customer Service
6400 Las Colinas Blvd., Mail Stop CC2-109
United States - 75039
+1 800 922 6235
View Full Information

Reply to