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Citibank Credit Card / misbehaviour on demand of statement

1 India

This is to inform you that I am facing problems with your collection cell.I have been continuously requesting the concerned persons to send me the detailed statement for my card as i have been paying with due respect but the outstanding amount never stands to nil. So after paying continuously for 3 years i asked for detailed statements but no such requirements were fulfilled inspite there were calls for collection & the staff misbehaved when asked for Details of payments made.
I request you to kindly look into the matter & solve the problem as soon as possible.

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