Chowking Online Storeprice and change of order

Order #[protected]

I placed and order worth 221 but got the final price of 223. I also got a Pineapple Juice instead of Iced Tea when in fact I'm allergic and have an acidic reaction with Pineapple Juice. I called 3 times in your delivery hotline to lodge a complaint but got disconnected twice and when I got to talk to G*** who sounded and considered the situation as a "small thing" and only apologized for the situation when I already advised that this is not just some "small thing". I got a call back minutes later and the agent on the line was more accommodating. This wasn't the first time I had an issue with their delivery since 2 years ago, I ordered at 12nn and got the order by 5pm. Hopefully next time they would update the customer for any changes. I no longer lodged a complaint against the agent since she has a job/metrics to keep but please update the customer right away for any changes especially with the food.

Chowking Online Store
Chowking Online Store

May 07, 2017

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