The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In

Choice Home Warranty / refusal to replace

1 Las Vegas, NV, United States

My oven stopped working in the middle of fixing dinner. The next day I called Choice where I had had been with for 2 years and explained the problem. The next day I had a service man out to take a look and he determined the control board was bad and it would take week to get the part. Next day I received a call from Choice telling me that the control board is not longer available and that it was only worth $180.00. They would not replace the oven as they suggest in their sales literature.
I have been paying $400.00 a year for protection and the first time they are faced with a bigger expense; they weasel out and refer to the contract language all the way in the back of their book.

I am thinking class action as I see they have done it to hundreds of others.

Jun 30, 2015

Post your comment