Millennium Insurance Corporation

I bought this plan thingy from Millennium Insurance in May . The lady at the place in Kelowna, BC said it would give me "total peace of mind" if something went wrong with my car. I spent over three grand on it! Then in October, my car wouldn't start, so I had to get it towed to a place in Calgary. It was super cold and it took ages for the AMA to come and get it. I even got a winter tune-up a couple days before it happened. So now I'm out a bunch of money and don't have my van for ten whole days. Millennium won't pay for the $520 repair because they say the busted part wasn't on their list. But get this, their policy says that if the busted part isn't on the list, then it has to be part of something else on the list. But the part that busted isn't part of anything else. The guy I talked to was a total jerk and didn't want to listen to me. He even said to write a letter if I didn't like it but didn't even give me a name or tell me how the review and stuff would go down. I complained to someone else but Millennium didn't say anything about mediation or nothin'. They're just trying to push me around because I'm a lady over 50 and think I'm easy to discourage. It's not cool and I'm super mad about it.