Cheapoair / agent error/double billing
I wanted to fly to Budapest from my conference in Italy. I booked tickets on Cheapoair (I should have looked at this board, first!) First of all, they gave me the wrong reservation. I requested a reservation on Sept 10 and they gave me reservations for August 14th. I called to cancel. An agent with a thick accent said that it was no problem that they would change the reservations to the originally desired dates. First, could I give another account number to them because they were having a bit of trouble with the other card that I gave them? No, they were not going to charge the other one. Well, I should have known better. They ended up charging both cards for $180.00 dollars each. I called up to see if they could refund/cancel one of the bookings/charges. They just kept repeating that the charge was non-refundable. I told them that I do not have any other options than to report the charges as fraud in that case. After reading some horrible things about them, I am receiving new charge cards from my bank. Be sure to read the person's story about multiple charges!
Please do yourself a favor, try Travelocity or Cheaptickets. Anything other than this company!!!
More Cheapoair Complaints & Reviews
- [Resolved] CheapoAir.com - is there some sort of meltdown going on! 
- [Resolved] CheapoAir.com and Travelation.com - bait and switch! 
- Cheapoair - airfare cancellation fee made online within 24 hours 
- [Resolved] Cheapoair - fraud and poor customer service!
- CheapoAir.com - charge for seat assignment & lousy customer service 
- Cheapoair - didn't offer refund or alternative options when flight was cancelled - very poor customer service
- [Resolved] Cheapoair - flight
- Cheapoair - not existing flight with non existing seats
- Cheapoair - asking for a refund with a medical certificate! 
- Cheapoair - air ticket