Chase Bank / JPMorgan Chase Bank / unfair charges on savings account withdrawal

New York City, US

I recently set up a savings account with Chase bank and when I set it up I asked my banker to set up the account so it would be attached to my Chase checking account. I asked my banker to set up the savings account so that if I overdrew from my checking account it would draw directly from my savings account instead of charging fines. My banker, however, set up my account incorrectly and I, unaware of this, was charged over $600 from overdrawing from my checking account. If my account had been set up correctly, when I overdrew from my checking it should have simply come out of my savings account and no fees should have been charged. I went to my bank to resolve this issue and get reimbursed and was refunded $100, but the remaining $500 is not being reimbursed.

Nov 14, 2017

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