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Chase Bank / JPMorgan Chase Bankchase card services payment team

I called Chase payment center to cancel a credit card (-8399) payment dated today because I wanted to wait a day or two to insure funds are available. (It is for $21,000+.)
I spoke with a Barbara who identified herself as a member of the payment team. I asked for her help. She said there was nothing she could do because the fund request had already been sent to my bank. I stated that the bank is not even open yet! I spoke with her at 7:10 am this morning, the 31st. She insisted that she could not help me. I refuse to believe her. This lack of service is just one more reason why I wish to pay off my two Chase accounts asap.

Jo
May 31, 2018

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