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Cfna / Firestone Credit Card / underhanded methods

1 United States

I must conclude that CFNA / Firestone Credit Card stoops to underhanded methods in order to reap outrageous profits from customers who always pay on time. They make no profits from conscientious people, so what they count on is customers forgetting there is a bill to pay — by simply NOT MAILING the bill! In the past, one bill always arrived after a service, but this year, by the time a month had passed after an oil change & window treatment, I’d forgotten to “expect” the small $34 bill. It certainly never occurred to me to look online. Six months later they suddenly wrote demanding $82! I had no idea if this was a scam, because it was the first I’d seen of any billing. Other card companies, doctors, etc., resend a bill each month… not CFNA / Firestone! And there’s a purposeful, profitable reason they do that. Burn your CFNA cards and boycott Firestone!

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