Cell C / unauthorized debit after payment made.
My cell phone contract was in arrears by R 1018.00 . ( 076 151 ####)
My account was deactivated which is understandable.
I made payment on the 24th November 2017 (R 1020.00)
On the 25th I was debited R 1765.00.
I have contacted the call centre and the agent told me that the issue would be resolved.
I was sent a reference number : 711270####
But the amount I paid on the 24th November has not been credited back into my bank account.
I really would like to know how to resolve this issue.
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