SUBMIT A COMPLAINT

Cebu Pacific Airmissing luggage

My name is Sunshine Pastolero, I had my flight last 4 December 2018 from Sydney going to Manila. My flight number was 5J40. I'm very disappointed about my luggage. I made a report about it and the protocol is to wait maximum 7days to check everything. Everyday I'm getting the same outcome, that they still need to coordinate to cebu pacific Sydney. I reported on the spot and if the luggage was really left behind in Sydney and if they really contact the cebu pacific Sydney immediately they will get an answer straight away and i don't need to wait for 7 days just for an update. I'm trying to be calm about the issue but I guess your airlines and crew are not trying their best to resolve the problem. I am ready to go to court about this.

Su
Dec 08, 2018

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