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unauthorized charges

Complaint Rating:  91 % with 11 votes
91% 11
I now have a different perspective about CCBILLEU that may be helpful to some of you who have also been automatically billed by them. Late September 08 a billing from them appeared on my VISA. I called CCBILLEU to inquire about it and to explain that I hadn't authorized it. The young man who took my call quickly consulted with a manager then said they would block further charges. Plus he gave me the ip address of the computer where the charges came from. An ip address is an email address converted to a digital code only for use by the ip proveder, companies like CCBILLEU, and others who need to know. He told me it was a Comcast.net ip address and gave me the phone number for Comcast.net customer service.
Comcast.net told me it was for an email address in my area and gave me the phone number for the local Comcast.net customer service. The local customer service rep. comfirmed it was for one of their local customers, by law couldn't reveal who, but explained that with a warrant the local police could get the records.
I filed a police report by phone. While giving the officer the ip address she was entering it into her computer and immediately determined the physical location of the computer where the charges came from.
I hope my experience can assist any of you who have had unathorized charges. Now I don't think CCBILLEU charged my card on their own, but were only going on customer information given to them that resulted in the unauthorized use of my VISA. They were willing to blick any further charges and put me in touch with the ip provider of the computer user where the charges originated. I'm sure they would help you in the same way.
Complaint comments Comments (9)    Updated: Complaint country United States Complaint category Unauthorized Charges


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A  17th of Nov, 2008 by    0 Votes
I wholeheartedly agree. CCBILLEU.COM took three VISA DEBIT card transaction from my LLOYDS TSB account in October, then proceeded to do the same again in November - only this time for another five transactions amounting to £140.00. This is even after I had reported the original three transactions to be fraudulent. Apparently this is quite widespread and Acquirers seem to have no way of blocking these transactions - even when they are made aware of them!! I am in the processes of recovering the monies but have lost all confidence in the security systems in place at our major high street banks.
A  24th of Nov, 2008 by    0 Votes
This just happened to my mastercard account. If it wasn't for a representative calling to tell me that 2 simultaneous charges were made, I probably wouldn't have known. Because it was a credit card company I was able to dispute the claim and cancel my account. I feel very sorry for those being affected through their banking accounts via debit card access. I tried researching the CCBILLEU company and all I can come up with is that they are an online billing company. So the fraudulent charges could be either made by them or by the company outsourcing them. Either way, all beware, and check your statements regularly!
A  2nd of Mar, 2009 by    +1 Votes
I can understand you
N  5th of Mar, 2009 by    0 Votes

Ccbilleu - Unknown/ unauthorised transactions
Warren Pointon

I have had unauthorised transactions on my credit card for the amount of $49.95 Aus as per last reference number 25546989035 on the 02/02/2009 with CCBILLEU and a number of +18885969279 ML alongside it.
If these transactions do not cease and all transactions refunded i will contact legal authorities and report this company for fraud.

Warren Pointon
E mail wazza_p@aapt.net.au
N  25th of Jun, 2010 by    0 Votes
There has been five unauthorized charges of twenty-five dollars on our bank account! Ya'll need to fix this and ya'll need to fix this NOW!!! I need a number to contact ya'll. If this is not fixed you will be hearing from our lawyer!!!
A  22nd of Jun, 2011 by    0 Votes
We have recently fell victim to this by CCBILLEU for the past few months, i have no idea what so ever who they are and am currently disputing this with CCBILLEU and my bank. I am extremely unhappy about this as im sure all of you are! especially in this day and age when at least 70% of us are stryggling to put food on the table for our families!!
N  9th of Oct, 2011 by    0 Votes
my name is peter hemingway my e mail is monkey68au@hotmail.com for the past 4 months CCBILLEU.COM +18885969279 has been taking money out of my bank i have no clue who it is pleaes find out listed below is dates and amounts that was taken

11/7/2011 $38.64
10/8/2011 $40.61
8/9/2011 $39.46
8/10/2011 $4252

it seems strange that all the amounts are diffrent so if you could find out who is takeing it and tell them to contact me that would be good thank you and i look forword hearing from you as soon as possible

ps the top thing i filled out made no sence since i dont know the company so i had to put something there or i could not send complant
N  15th of Nov, 2011 by    0 Votes
Multiple unauthorized charges and service fees on my debit credit card...
Had to notify bank and request new card...This happened while I was in the hospital
for surgery and was a painful inconvenience. I do not know how they aquired my number.
I will pursue for damages.
N  5th of Dec, 2012 by    0 Votes
fraudly charged 1000 rs on my credit card twice, withoy my intemation...

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