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Castle Dental / high price rip off

1 Bandera RoadSan Antonio, TX, United States Review updated:

I have HMO dental coverage and this was the office close to my home that I picked from the list of approved companies.
I went in with a tooth that was giving me trouble and was floored when I was told what it would cost me to get it fixed. I had to ask the person " these are the charges after dental coverage?" They told me that they would remove the filling, preform a root canal, place the filling and place a crown and the cost with insurance would be almost $1300. What an outrage!!! I also inquired about a standard cleaning and the dental asst. told me that the cleaning recomend that I get a cleaning that was going to cost me $600. They proposed other work to be done also. If I was going to get al of their recomended work done it would have cost me almost $3500.
The only thing I could afford was to have the tooth pulled.
I'm deeply disapointed with the was these people try to rip me off. They have since been purchased by Monach Dental. I'll be searching for another company and get a second opinion on the other work to include the cleaning.

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  • Te
      1st of Sep, 2010
    0 Votes

    I don't agree that this was a rip off. You were given options for the types of dental treatment you could afford and quoted the fees set up by YOUR dental insurance. It is your choice to accept or refuse the treatment. That isn't a scam.

  • Sh
      6th of Dec, 2010
    0 Votes

    I am covered by the United Heath Care dental insurance and as their in-network provider, Castlle is obligated to charge what is set asside as the patient responsibility on top of what is paid by the UHC. However, Castle cheats the patients and charge beyong what they are obligated. So whatch out for their overcharge and their crappy business practice.

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