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Cartrawler / wrong car referens it970878600

1 Italy

Hello, when the message on the web is not working or the email either, I ask the question and expect quick response.

At the airport in Milan Daniella the manager At Avis/Budget/Maggiore refused to give me the carmodell i booked with Norwegian. She told me that you fooled me?
I booked this model Fiat 124 Soider to enjoy my 50 year anniversery in Piemonte with my wife. Now i driving a **** Alfa sedan. I tried to reach you serveral times, now my question is how will you solv this.

They had the car I ordered available Fiat 124 Spider but refuse to hand it out to me. Daniella who is responsible for the station refuses to hand it over to us because you have left the wrong information????
I had chosen this 2-seater convertible model due to my 50th anniversary when we first traveled without our children.

How do we proceed with this? I can not describe my anger when they refused to give me the car I booked through your service as you offer Norwegian Airlines

Kindly erik

Med vänlig hälsning
Erik Pettersson

May 17, 2018

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