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Carl's Jr.
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Carl's Jr. complaints 529

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I really don't mind the mostly naked women in your commercials those ladies can do what they want!! I just think you dress the men like they are women from Pakistan!! At least you can see those women's eyes though!! You've even put sunglasses and a hat on one guy an we never get to see they're whole bodies! whats that about?? Look all i'm saying is i'd like...

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To Whom it May Concern, The Carl’s Jr. advertising campaign depicting women, suggestively posed, in various stages of undress is in violation of the Arizona Criminal Code §13-3501 “Obscenity” which states that content is obscene and “Harmful to minors” if: …that quality of any description or representation, in whatever form, of nudity, sexual activity...

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I hate this place with a passion!!! There management is horrible and everything is a joke to them!!! Long story short my order was messed up so I called in, my name was taken down and was promised a fines free meal, came back today (a couple days later) told the other manager the story and apparently it was funny due to her and all the crew members closing...

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Carl's Jr. jesus

I went thru the drive-thru of my local carls jr. Where I was given bad service followed by disgusing old dry and beyond cold food. And they messed up very simple things on my order and didn't give me but 1 of 3 fries that came with the meals I ordered. I will not be coming back to eat here and will make sure to pass along the warning to friends and family to stay far away from this incompitant establishment.

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Terrible food!!! I am so so sooo disappointed. I am the chef for the s.D. Chargers and the s.D. Convention center. I go thru fast food maybe two times a year, but consider carl's jr the higher standard in "fast food" so stopped by. I didn't expect 5 star but what I got was an insult. I have pictures of my food and hope to be able to send them in. My "six...

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At the drive-thru the employee asked me to try the new atlantic cod sandwich I said ok. When I got home I started eating, the sandwich was very dry and tasted like charcoal. It was burnt, not char broiled and had no tartar sauce. Since I was exhausted and really hungry and didn't want to go back. I ate it anyway and decided I would never buy it again. Well...

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Carl's Jr. food

Went to Carl's Jr. in Fowler, Ca. for lunch. Lately the food has been really bad. This last visit I got a side salad and turkey burger. As I began eating my salad I noticed there was a large piece of of the center of the lettuce head. Not edible; bad thing that's not the first I've form a salad like that from them. And why do you only get two cucumbers and one tomato? To make matters worse the burger was cold and the bun was smashed and stiff. Not good. Not going back.

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Linda Johanson
, US
Jun 30, 2016 2:51 pm EDT

I took my burger back because of the exact same reason- very soggy lettuce and smashed bun, it tasted like it was reheated in the microwave. When I brought the burger back to the counter to get another one, I noticed that the "cook" was taking about 12 pre-wrapped and cooked burgers out of the refrigerator! I asked if they premade and refrigerated that burgers, but she denied it. No one really spoke very good English- all Spanish speaking and were very hard to understand. The French fries were cold and very greasy. I will never go back to a Carls Jr. again. They have very low standards for a franchise. I used to really like their burgers.

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kenneth yasny
, US
Jul 31, 2015 7:36 am EDT

I also had a bad "natural" burger. I was so looking forward to it!, But very bad! Also I ordered a Swiss and mushroom – but got something else? I must agree – it does seem like the food is going downhill! And yes, the comment above – I usually love the center of lettuce – but sometimes the center can be very pulpy and not crisp and juicy.

Why The Long Faces
Why The Long Faces
, US
Feb 17, 2013 7:44 pm EST

Seriously, have you never broken open a head of lettuce before? The center part is called the heart and it is as edible as the leaves. I can't believe anyone is this dumb.

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October 25, 2012. It was around 9am. I walked into a Carls Jr and the floor was slippery. I fell on my knee and caught myself with my hand. The management at Carls made no attempt to call an ambulance. I was asked by a worker if I was alright and I told her, “ do I look alright I can’t even move my arm.” The worker then went about her business behind the...

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Carl's Jr. 2012 sexual commercial

The new Carl's Jr commercial is completely distasteful and needs to be removed. I am not the only one who feels this way. I have a two year old that does not need to see a sexually explicit image on a break from our family tv show. Meat being thrown onto the breast of a female does not make me want to go buy the new burger. I'm not overweight, but I'm not as "good-looking" as those girls, and frankly it pisses me off that I am compared to woman like that because of commercials like this one, from a supposedly family oriented restaurant.

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pawnstar
Hanford, US
Mar 07, 2014 4:40 pm EST

Your commercials are in very bad taste as is the food. There is no need to have to have sexual commercials it is offensive to all
women even the models that are used they are very beautiful but to put yourself in that type of situation makes you seem bland
no respect for yourself. Be proud to be who you are and not what men want you to be just to sell hamburgers, your just another piece
of meat, and you know what happens to meat when it gets old, yep it gets thrown away. Don't let men have the upper hand, they are hogs with dirty little minds. Ladies stand up and respect yourself you will not be sorry. I will never eat there again and i will pass it on to other people. I'm even thinking of picketing in front of our local Carl's with many other people.

HANFORD, CA

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Again I just arrived home from picking up an order of food from Carl's Jr. in Menifee Ca. and I am missing food. This is not the first time this has happened. This time it was 3 chocolate cakes for desert. I even asked the girl if the order was correct and she said it was all there. They don't give you a receipt either so you can't prove anything. I called...

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Carl's Jr. advertising

What's up with the smutty ad campaign? First, we had a woman feeling up her sweaty body while eating a hamburger. Now we have young women with their butt cheeks hanging out the bottom of their shorts, touching their sweaty cleavage, and hinting at a chick-on-chick thing while the guys watch. This is a commercial for a fast food joint?

I've always been a liberal, live and let live kind of person, and I expect commercials to be stupid and annoying; these take it one step further and are ridiculously vulgar. They put the "junk" in junk food. No thanks.

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Carl's Jr. burgers no longer flame-broiled

the burgers are getting lame - the whole is the "flame-broiled" burger and the last several trips I've made (and there is no longer a close location to my home) I have gotten the warmed up burger patties that sit in those trays like McDonald's uses - GROSS .. I want a FRESH FLAME-BROILED burger patty - that is why I come to Carl's Jr. ! If you ask for it "fresh off the broiler" you get the eye-roll or worry that some nasty person making it will harm your food because they want to do what is easy and pre-cooking the meat and letting it sit there so they can slap it together without waiting for it to cook is what the staff wants

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Linda Johanson
, US
Jun 30, 2016 2:52 pm EDT

I took my burger back because of the exact same reason- very soggy lettuce and smashed bun, it tasted like it was reheated in the microwave. When I brought the burger back to the counter to get another one, I noticed that the "cook" was taking about 12 pre-wrapped and cooked burgers out of the refrigerator! I asked if they premade and refrigerated that burgers, but she denied it. No one really spoke very good English- all Spanish speaking and were very hard to understand. The French fries were cold and very greasy. I will never go back to a Carls Jr. again. They have very low standards for a franchise. I used to really like their burgers.

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KimLaLa
Ramona, US
Jul 16, 2012 9:25 pm EDT

That's unfortunate for you but fast food jobs suck.The people working there don't wanna be there especially for little money.It's also called fast food and it's quicker to give someone a burger already made.I'm sure a lot of customers complained after waiting longer than five minutes for a burger.I agree with you, it should be fresh but it's a fast food place and not a five star restaurant.

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3:12 pm EDT
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Carl's Jr. management

To whom and may concern
I am a worker from carls jr in Johnson drive in Ventura ca 93003 and I just need to say that I have a bad manager that treats the employes bad . She likes to humiliate all of her employes makes them cry, and tells them you are working that hours cause I say and I want I don't care if you can or can't . You are here to work the hours that I want and if you don't like it leave . She doenst appreciate anyone, and the worst of all puts the self esteem of us the coworker down . She has family working there and has favorites like her family, I dont really care if her family works there but it really botheres me that she doenstn know how to talk to us, she bosses us in not a nice way, it's bot me that is saying this it's the entire crew, we need a  new manager we are humans and it hurts us when she make us cry and tell us negative things and calls us names she supposed to be a leader and a nice environment to work . 
One of the example is that she screams in spanish your an idiot what part of it dont you understand... You ignorant ." 
Things like this
She doenst offer the supplies we née to have she buys powder cheap soap to wash our hands,
- don't offer gloves
- cuts out hours to it to her family
-puts us down 
- calls us names 
- make us work extra  in our shift sometimes and says she will put the hours In our day off because she is not going to pay us overtime
It's time for a new manager I think . Like I say it's the entire crew that agrees to this not just me 
- she doesnt offer clean mop she uses a mop for bathroom and kitchen / dinning room ... 

- if we need a day off ahe won't work with our schedule ahe says its what she wants and how she feels about it . 
Thank you for taking the time to read this 
If no body does something about it we are going to go to human resource if there is no one fro there we are going to take it far 
Managers name : Angelica

3015 Johnson Drive
Ventura, CA 93003
Phone number of store # (805) 6769185

Thank  you for reading this 
My email adress [protected]@hotmail.com

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claissejason
Pasadena, US
Jan 01, 2015 1:38 pm EST

I have work at Carl's Jr in PAsadena for time the last I work ther it 2/2008
I have looking for a job. I am ready to go back to I want to know if qualify to back to
Any Carl's Jr if please give me a call at [protected] thAnk you.

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Carl's Jr. two strikes and you are out.

OMAHA, NEBRASKA -- I am from the West Coast and I like carl's Jr. six dollar burgers every now and then. I found Hardee's looks like Carl's Jr stars. we like their famous stars and breakfast burgers.

1. My husband went there to try their breakfast burgers, he likes CArl's ones. Nope, the particular outlet did not have anything like that and the menu was very poor. He did not like that so he left.

2. I was driving by another location and decided to check it out.

More Reviews on Hardee:

Service of Food and Extreme Rudeness - Getting Food Prepared
Makes me hungry - commercial
Offensive TV commercial - new type of burger
NOT A child friendly restaurant! - Food Service
Disgraceful Commerical Regarding Selling Southwest Patty Melt

So I waws the only one who ordered the featured combo on the Window. I got a drink cup and got a sweet tea. My daughter does not like Carl's Jr anyway. So we just sat at the table close to the counter. We waited for my food while those who ordered about the same time and later were getting their orders. my number was red number while others' were white numbers. When my daughter saw that she thought something was wrong. Well, I thought maybe a little wait would not hurt.
Then, I saw the man who just ordered abd sat there got his order, it was too much. I just walked to the counter and gave my drink and told them that I was leaving. My daughter asked for refund. The manager? came to find out what was wrong with us. No order for 10 minutes and everyone around me were gewtting their orders and they did not know where my order was. Then, the manager asked me to show my receipt which turned out be hanging behind the counter. I could not show since I never received.

At that time, the man brought his tray and told them that he had gotten a wrong order. He suspected that he had gotten my order. The manager asked me if that was my order. What can I say? I did not want another wait if they cannot straight up our orders. I just asked for refund. I am not take another chance.

Poor man! He ate some fries not knowing that he got my order. He demanded his order and told them that he wanted exactly the same as he saw on the picture up on the board.
He was told that they did not have fries ready. So the manager offered him a big burger to compensate. He demanded he wanted everything at the same time.

I waws very disappointed with this experience and never to Hardee's. Other poeple might like Hardee's better than Carl's Jr. But our hometown Carl's Jr is much better on service and food.

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Carl's Jr. commercial/ advertising

Enough is Enough with the sexually explicit commercials on prime time television that small children are exposed to. My family and several of our friends have sworn off Carl's Jr. It's absolutely ridiculous that a fast food burger chain would have any sexually explicit commercials to begin with. Small children are subject to "soft porn" by a burger joint. Are you kidding me ? I personally would love to see the chain shut down if for nothing else, stupidity.

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Carl's Jr. sexually explicit commercial

Wow. I can't believe the FCC allows this "soft porn" on the air. What the heck are they censoring if they allow this? This latest Carl's Jr./Hardee's commercial with Kate Upton is by far the worst and most shocking one yet. Even the new "tamer" version is still demoralizing, objectifies women and this liberal sexual agenda keeps getting on the air for our innocent children to be subjected to. Carl Kartcher would turn in his grave if he knew what was going on. He would have never approved this kind of advertising campaign. I have definitely eaten my last Famous Star.

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Tammy Trace
Zebulon, US
Mar 23, 2012 6:38 pm EDT
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I agree. I filed a complaint this morning with the FCC. Young children are exposed to soft porn on prime time television. My family and several of our friends have had enough. We also have decided against Carl's Jr and Hardees in the future.

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Kirsten Holden
Seattle, US
Mar 18, 2012 8:57 pm EDT

The commercial with Kate Upton advertising the new hamburger is so inappropriate and offensive as a women. Carl JR. has lost our business as a family!

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respectourtvratings
Kerman, US
Mar 17, 2012 8:01 am EDT

I have already filed a complaint with the FCC, everyone who wants to do something about these dumb commercials, go to FCC website and file a complaint, it's very easy. I of course believe they should rate commercial and previews because both are bad. This way none of them can bypass our set rating limits. :)

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Carl's Jr. inappropriate commercial

I just saw a commercial where a girl is eating a burger in a car and getting off to it. If my kids were sitting here and saw that, I would be banging down the doors to their corporate office. Get that commercial off the air!

My family will never eat there and I will make sure to tell every single person I know - how perverted this company is just to sell a burger!

Barbara Fox
San Antonio, TX

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lorena123
, US
Aug 29, 2012 12:39 am EDT

Wow sir you never stop amazing me with more perverted commercials you keep putting out their to begin with it. And for that me and my whole entire family will no longer tolerate this anymore we will no longer be eating in your restaurants. And like I am going to say your commercials look like porn videos. You sir sicken me to the core.

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Tammy Trace
Zebulon, US
Mar 23, 2012 5:51 pm EDT
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I totally agree and have placed many complaints. I filed a complaint with the FCC this morning. This commercial is aired when children are watching television. It is nothing but soft porn and absolutely ridiculous for a fast food chain. I have also called on friends to boycott Carl's Jr. and Hardees. I would love to see them go out business for being so STUPID!

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Carl's Jr. commercials

I have kids and wish you would stop putting half naked girls on tv. This is ridiculous you have to promote your nasty food this way.

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Family first2
, US
Apr 06, 2011 5:43 am EDT

Your commercials are offensive and perverted. Especially having sexual commerials with little kids in them. You guys are rediculous and desperate. Clean it up!

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Jessica 111
, US
Oct 09, 2013 10:58 pm EDT

Haha, I hope and pray they run out of business and they officially lost my family and the rest of the friends and community around us after realizing how sexist and chauvinist this crap is. Women will do anything for money and a bit of approval these days, especially in Hollywood. Their food already sucks and not to mentioned crap customer service, and yeah, let is all millions of pissed off women who are wives or mother's destroy these chains cause if mama ain't happy, ain't nobody happy, and yes, even Hooters...oops I mean Hardees and Carl Jr. And that's where most of their money comes from, including telling your kids not to go in there anymore for the sake of lesson to have values and not sell them for the sake of a damn Burger and not objectify anybody. I wanted to take my family out to eat there tonight but umm...no. in good cause Im not eligible to eat there cause I don't see a hot man's ### or spongebon in the commercial. All it makes me, a paying customer feel like (and Im attractive) crap about myself :ok I wont get food there cause looking at the women there makes me feel sad and low self image so who wants to eat there when it comes sown to it!plus, I am NOT doing this to my daughter who felt bad watching it and then tell her its ok by leaving it on?! HELL NO!

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carlsjristrashy
whittier, US
Sep 04, 2012 7:19 pm EDT
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I just filed my complaint with the fcc. It was super easy and worth the time to be heard. Here is the link.to the form http://fjallfoss.fcc.gov/cgb/fcc475B.cfm. Please speak out and help stop these obscenities from being shown to our children.

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carlsjristrashy
whittier, US
Sep 04, 2012 6:36 pm EDT
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I'm a mother of two girls. Its not the fact of changing the channel the point is the tone the media and Carls jr are setting for our young girls. Why do you have to sell food with sex and body parts. Are you men really that shallow? Are you women accepting this rule really this empty inside? Have some class and respect for yourselves and others. If this is acceptable now... Our future has no hope.. God bless us all!

P.s this will keep me and my family away from Carls jr !

respectourtvratings
respectourtvratings
Kerman, US
Mar 17, 2012 7:47 am EDT

I have filed a complaint with the FCC, maybe if they get many complaints, they will do something about it. I think now a days commercials/previews should also have ratings, this way they don't bypass the rating limits we have set. Need all the help to get something going.
It's easy to file a complaint on FCC website...go for it!... :D

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class a
, US
Mar 16, 2012 12:41 pm EDT

Who is the Dumb Dumb that writes these commericals? Does he not realize that your media audience also includes females and small children. Do he think that only horney males need something to eat? Why not stop spending millions of dollars on these offensive commericals and promote Carl's Jr as a family restaurant? If you have any sense you will read this and respect what other people have to say...you will lose business along the the general public's respect.

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pissedoff196843
wauna, US
Mar 12, 2012 7:27 pm EDT

I totally agree with SARASUE . I'm a mother of 3 teenagers. I don' t want to see this crap, nor do I want my kids too either.. Their selling soft porn. it's deplorable. They should not be able to put that ### on national prime time Tv. It was on at 7pm PST... It's ###! and Matlock1981, by the time you realize it for the first time, its too late...believe me, I will next time...But what about the teenagers, they wont. then their exposed to the ###..Its WRONG! You obviously do not have children, or just don't give a ###!

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pissedoff196843
wauna, US
Mar 12, 2012 7:25 pm EDT

and Matlock1981, by the time you realize it for the first time, its too late...believe me, I will next time...But what about the teenagers, they wont. then their exposed to the ###..Its WRONG! You obviously do not have children, or just don't give a ###!

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pissedoff196843
wauna, US
Mar 12, 2012 7:22 pm EDT

I totally agree. I'm a mother of 3 teenagers. I don' t want to see this crap, nor do I want my kids too either.. Their selling soft porn. it's deplorable. They should not be able to put that ### on national prime time Tv. It was on at 7pm PST... It's ###!

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matlock1981
Tulare, US
Mar 08, 2012 11:22 pm EST
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If you don't like the commercial THEN CHANGE THE STUPID CHANNEL! IT'S NOT THAT FREAKING HARD!

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This is absolutely the most disgusting commercial Carl's Jr has came up with so far. The women looks like she's actually getting sexually aroused from eating a hamburger for God sake! Not to mention she even looks as if she's fingering herself. The FCC need's to ban this filthy commercial right off the air. Their are innocent children that are being...

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Carl's Jr. sexual content

The resent commercial is way to sexual to be shown on tv where we have our children watching tv. Do to this commercial I now have to speak with my child an inform him that this is wrong n shouldnt be shown on tv that young children are watching. I mean if your willing to pretty much show a women having dry sex to sell your new burger what are you guys going to show next. You need to take into consideration we as partens do not believe this is ok for you to be showing an you as a company should respect the innocents of a child's mind. For god shakes we have children having kids these days so give them more ideas.

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Yucca Valley, US
Apr 12, 2011 10:12 pm EDT

yeah on march 24th i went through the carls drive through at 1:30 pm and got 2 burgers . after starting the second burger i chomped on the third bite and bit something hard which damaged a tooth it turned out to be a piece of metal(they think it's from a wire fence) they promised to fix the damage and tried to rush me out and keep me quiet. i had to go back and fight to get handed off to there insurance co as they promised the first time and they have done nothing but give me broken promises and strung me along. they recently dispatched there investigator out to my small town odd because i said until they treated me better i would not meet with himbesides they already have mywritten story on report (faxed allover the place) and the evidence in hand . it's obvious they've hurt others too and are now trying to quiet it up.

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AWILLY
Sandy, US
Mar 17, 2009 2:07 pm EDT

I would not recommend carls jr, or thier chicken strips to anyone! I was so disgusted with the fake chicken and horrible taste I spit out my first bite and threw away the rest of my meal. The fries were also extremely greasy, and my sprite was flat. It was a very bad experience and I do not plan on eating there ever again. If carls jr can't get something like chicken strips right, I can't believe what other fake, processed ingredients go into the other food they offer!

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Wpayton5599
Bolingbrook, US
Apr 13, 2011 5:52 pm EDT
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The best thing you can do is contact the local newspaper. They love to do stories like this. Don't exaggerate anything though. They will find out and you will be in trouble.

Overview of Carl's Jr. complaint handling

Carl's Jr. reviews first appeared on Complaints Board on Oct 19, 2008. The latest review Employee shortage affecting service was posted on Mar 13, 2024. The latest complaint customer service department for carl's jr. was resolved on Aug 22, 2017. Carl's Jr. has an average consumer rating of 1 stars from 530 reviews. Carl's Jr. has resolved 37 complaints.
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  1. Carl's Jr. contacts

  2. Carl's Jr. phone numbers
    +1 (877) 799-7827
    +1 (877) 799-7827
    Click up if you have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 2 2 users reported that they have successfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number Click up if you have UNsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number 0 0 users reported that they have UNsuccessfully reached Carl's Jr. by calling +1 (877) 799-7827 phone number
  3. Carl's Jr. emails
  4. Carl's Jr. headquarters
    6700 Tower Circle, Suite 1000, Franklin, Tennessee, 37067, United States
  5. Carl's Jr. social media
Carl's Jr. Category
Carl's Jr. is related to the Fast Food Chains category.

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