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CapBeast

Posted: Dec 6, 2017 by    

no service, no response

Complaint Rating:  0 % with 0 votes
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Contact information:
United States
capbeast.com
The CapBeast team should improve their customer service department if it exists though.
They have everything for a successful communication with customers: phone number, online form and an email, but none of those means works. Maybe they do, but there's nothing to monitor it.
I am very disappointed because I am having several issues with my order and I want them to resolve it, but I can't reach anyone, even though I called multiple times.
Complaint comments Comments (1)    Updated: Complaint country United States Complaint category E-Shopping

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N  7th of Dec, 2017 by    0 Votes
Hi Sarah, my name is Francis and I work with CapBeast. I apologize that we did not answer your call I'm not sure what happened. I have sent you a personal message, please respond back with your order id number and I'll be happy to give you a call to help out.

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Customer Care Service
Place Jacques - Cartier 440
Montréal
Québec
Canada - H2Y3B3
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