Bubs n Grubs
Reviews and Complaints

Man, let me tell you about my experience with Bubs n Grubs. If I could, I would give them a big fat negative five stars, no doubt about it. So, I decided to order something online from their website, thinking it would be a smooth process. Boy, was I wrong!

After I placed my order, they had the audacity to tell me that it would take a whopping four months for my product to arrive. Can you believe that? Four months! I mean, come on, who has that kind of time to wait around for a baby product? Definitely not me.

So, naturally, I decided to cancel my order and get a refund. But guess what? These guys have some crazy policy where they won't refund or cancel your order. Instead, they offered me some useless store credit. Like, seriously? What am I supposed to do with that? I don't want to buy anything else from them, I just want my money back!

To make matters worse, when I expressed my frustration and disappointment, they had the nerve to threaten me with lawsuits. Can you believe the audacity? I'm just a regular person trying to get what I paid for, and they're out here throwing legal threats at me. It's absolutely ridiculous.

Needless to say, I will never, ever shop with Bubs n Grubs again. Their customer service is a joke, and their policies are downright unfair. I wouldn't wish this kind of experience on my worst enemy. Save yourself the trouble and shop elsewhere, folks. Trust me, you'll thank me later.

So, I had this real bummer experience with Bubs n Grubs, mate. I reckon they're a bit dodgy, ya know? I placed an order online and right after, I gave 'em a ring to cancel it and get me money back. But guess what? They flat out refused, can ya believe it? Now me poor daughter's gotta wait a whole three months without a stroller 'cause their delivery is slower than a snail on a Sunday arvo. Fair dinkum, their service is a real shocker, mate. And don't even get me started on their outdated policies, it's like they're stuck in the Stone Age or somethin'. You can bet your bottom dollar I won't be usin' their services ever again, that's for sure.

I wouldn't recommend purchasing from Bubs n Grubs. We recently bought a pram and inquired about a specific accessory. They informed us that it wasn't included, so we decided to purchase it separately. However, to our surprise, the accessory was actually included with the pram. When we asked for a refund, they outright and impolitely refused. That's when the trouble began - they started harassing us and even threatened legal action. So, potential buyers, please be cautious.

So, we bought something from Bubs n Grubs and it turned out to be a total disaster. The reason? Well, their advertising was all misleading and false. Can you believe it? And when we tried to sort things out, they just flat out refused to take any responsibility. No exchange, no refund, nothing. Can you imagine?

To make matters worse, their so-called "ticket" system is a joke. You can't even talk to a real person about your issues. It's like they don't even care about their customers. And let me tell you, their staff? Absolutely horrible. They were downright abusive and crude. I mean, who talks to customers like that? They even used all caps and a bunch of exclamation marks to try and make their point. Talk about unprofessional!

It's pretty clear that customer satisfaction is not a priority for these guys. They just want your money and then they're done with you. So, if you're thinking about buying anything from Bubs n Grubs, I'd say think again. Save yourself the headache and find a company that actually cares about their customers. Trust me, you'll thank me later.

This company ain't doin' it right, mate. They shouldn't be lettin' folks buy stuff online if they ain't got it in stock. It's easy to miss that tiny bit of writin' that says you won't be gettin' your hands on it for months. I made that mistake, and guess what? They flat out refused to give me a refund. All they said was they'd keep 20% of my hard-earned cash. Sounds like a scam to me, tryin' to make a quick buck. I hope they don't see that the item ain't in stock, let folks buy it, and then pocket some of their money. Trust me, mate, stay away from 'em. That's my honest advice.

11 minutes ago

Man, let me tell ya, if I had the option to give these guys minus 5 stars, I totally would. So, get this, we decided to cancel our order, right? And we were straight up told, like, with words and everything, that it was gonna be cancelled and not sent out. But guess what? Three whole weeks later, outta nowhere, we get an email from the courier, asking to deliver the dang thing. Can you believe it? We told the courier to send it back 'cause there was a big ol' mistake. Then, we reached out to Bubs n Grubs, and you know what they said? They had the nerve to tell us that they never agreed to give us a refund or take the thing back! Can you believe the audacity? Don't even think about buying anything from these guys, 'cause they straight up dishonest, man.

Absolutely shocking experience with Bubs n Grubs. They had the audacity to sell me a faulty product, and when I confronted them about it, they flat out denied any responsibility. Can you believe that? They even had the nerve to try and pass the buck onto the manufacturer, completely disregarding consumer law. It's like they think they're above the rules or something.

I had to take matters into my own hands and get Fair Trading involved. Thankfully, they ruled in my favor, but guess what? Bubs n Grubs completely ignored their decision. Talk about blatant disregard for authority. It's clear that they have no respect for the law or their customers.

Thank goodness I had the foresight to use PayPal for my purchase. It was only through their intervention that I finally received the refund that I was entitled to. Bubs n Grubs fought tooth and nail against it, but in the end, justice prevailed.

Throughout this whole ordeal, their communication was absolutely appalling. They were aggressive, unprofessional, and even resorted to making threats at times. Who do they think they are? Treating customers like that is simply unacceptable.

I'm not the only one who has had a terrible experience with Bubs n Grubs. Just take a look at the countless negative reviews on Google and Product Review. It's clear that this is a pattern of behavior for them. My advice? Steer clear and avoid them at all costs.

In conclusion, my encounter with Bubs n Grubs was nothing short of a nightmare. From selling faulty products to refusing refunds and displaying unprofessional behavior, they have proven themselves to be a company that cannot be trusted. Save yourself the trouble and find a reputable retailer instead.

Warning to anyone who's thinking of doing some online shopping with this company, Bubs n Grubs. Man, oh man, do I wish I had done my research before making the dumb mistake of buying from them. Let me tell you, their customer service is a total disaster. I mean, it's so bad that I wouldn't be surprised if they're using some call center in a faraway land to handle all their complaints.

So get this, they go ahead and deliver this fancy-schmancy folding cot right to my front door. But guess what? The dang thing has a broken base! Can you believe it? And to top it all off, they won't even take an ounce of responsibility for it. Can you imagine? I ain't about to risk my precious grandson's safety by putting him in that rickety cot. No way, Jose!

Let me tell you, folks, this whole experience has been a real headache. I mean, who wants to deal with a company that can't even deliver a decent product without it falling apart? Not me, that's for sure. And don't even get me started on their lack of accountability. It's like they just don't care about their customers at all.

So, take my advice and steer clear of Bubs n Grubs. Save yourself the trouble and find a company that actually gives a hoot about their customers. Trust me, you'll thank me later.

I just received my order from Bubs n Grubs and I gotta say, I'm pretty disappointed. The Uppa Baby Snug seat was just thrown into the same package as the Charli Chair without any wrapping. It's supposed to be a gift, but now it looks all gross and dusty. Seriously, what kind of packaging is the Uppa Baby supposed to come in? Why would they just unwrap it like that? And to top it off, the box for the Charli Chair is all damaged and looks like it's been through a rough time. It looks like something you'd find at a second-hand store or a garage sale.

I did get an apology from them, which is something I guess. They also gave me a 5% discount for my next order. But honestly, that's not gonna make up for the fact that my gift looks like it's been through the wringer. I mean, who wants to give someone a gift that looks like it's been sitting in a dusty corner for ages? Not me, that's for sure.

Overall, the way these gifts arrived is just not acceptable. I expected better from Bubs n Grubs. I hope they improve their packaging and make sure that their products arrive in good condition, especially when they're meant to be gifts.

BUYERS BEWARE!

I gotta say, the service at Bubs n Grubs is just plain terrible. I mean, seriously, it's like they don't even care about their customers. So here's the deal: I went ahead and ordered this product online, right? It cost me a whopping $310! But guess what? When I finally got in touch with them, they had the audacity to tell me that the product was "discontinued". Can you believe that? I was fuming!

They promised me a refund, but let me tell you, it's been a whole 10 days and I still haven't seen a single cent. I've sent them countless emails, but all they keep saying is that they'll "follow it up". Well, guess what? I'm still waiting for that follow-up. It's just plain disappointing, you know? They take your hard-earned money for these expensive items that they don't even have in stock, and then they can't even give you a refund on time. It's just not right.

But here's the kicker: I found the exact same product on another website, and get this, it was even cheaper! And you know what else? It was shipped and delivered to me in just 2 days. Now that's what I call good service! So trust me when I say, I wouldn't recommend this company to my worst enemy. Seriously, do yourself a favor and shop around. You'll find better prices and way better service elsewhere.

So yeah, that's my two cents. Take it or leave it, but I hope it helps you make a better decision than I did. Good luck out there, folks!