A small package (About 500 g) was mailed from scarborough, ontario on thursday march 25 to my address in edmonton, alberta. It hasn't arrived as of thursday 8 april. When checking the tracking number, I was horrified to find that the package had arrived in edmonton postal depot on saturday 3 april, and finally the item was sent out for delivery on the 7th. Having not received it as of 5.30pm on the 8th, I phoned the canada post and received no satisfactory answer, except I was advised to contact the sender and put a trace on it.
Imagine the package is sitting somewhere a few blocks from my home for 5 days, and canada post was unable to deliver it.
They are eager to raise the postage rates regularly, it charges one of the highest rates in the world for letter mail and parcels, and the lowest speed in delivering them. Perhaps the only country that charges gst on stamps, and charges $5 for delivering customs parcels. It is time to replace the greedy heads of this inept crown corporation with people who can afford a little care towards its customers.