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Burlington Coat Factory Direct Corporation / horrible customer service

1 Rochester, NY, United States

First and very foremost the Greece Burlington location is very disorganized I was told it was because of the new inventory but I been there quite a fews I mean how long does it take to remodel a store it's been like this for like 2 months. The problem wasn't on the floor the sales associates were very corporative while I was shopping it was actually the front end I was waiting for a very long time the lines are not very neat you don't even know who's next at the registers. My cashier's name was Hilda she was very rude she was talking to me like I was slow I had a question about one of the chairs that was for sale and I get what she was saying with no red tags but it was just blankly rude and very unprofessional and I didn't appreciate her snatching and slamming the items into the bags. I just think if you're going to be a cashier you have the right kind of attitude.

Dr
Oct 12, 2018

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