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BSNL / Fraud and illegal deductions, ignorant officials

1 India

What is wrong with this telecom company.!!why does nobody even reply to the complain!! there are technical issues with other telecom companies also, but atleast they listen to the grievances, and try to resolve them. Here nobody has even read the mail or complain from bsnl, and the undue advantage being taken by company for deducting balance is just increasing. There is another complain to be added. On 9th Jan, there was a missed call with a no. +[protected]... it appears to be an indiain landline no. only. When i called it back for just 7 seconds, it deducted Rs.35. What is this? Why such kind of cheap mechanism to fool the customer is only in Bsnl, not in any other company. Doing promotion might be ok, but what is this way that you are calling from some no. which appears to be landline. And deducting 35 Rs. Even international calls, are 10 times cheaper. Enough of this. I have got 3 complains pending now, and there has not been any response. Heights of fraud, and zero sincerity towards customer is the law of bsnl.

Av
Jan 10, 2016

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