Breitling / colt automatic
I purchased the watch about 14 months ago. In that time I have returned it twice for repair with a recurring fault. Both times the fault was with the watch and not external damage.
The brand promises high quality but has not delivered that at all. I asked for a replacement watch but the jewellers will not do that and breitling have not offered.
After speaking to citizens advice, they have reassured me that if a product is assured as luxury or high quality such standards apply when buying the product. Therefore for it to be needing repair within the first year it conflicts directly with the trading standards that the brand markets.
I have even reached out to the Facebook page but had no response. I would appreciate a response if possible and also would like the trade association for which the company is linked.
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