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Bradlows Furnituresettlement account

We settled our account in September this year, in full paid an amount of - +R20000, we expected this to be a good thing, only to find our that the count is paid off at Bradlows but reflecting as an unpaid account from September on Experian, we then we to the phoenix branch, and they were of no assistance, we were told to resolve it by ourselves, they failed at their service delivery, as when a debt is settled it was their responsibility to notify the credit bureau that the account is paid of, now we have the issue of the credit score falling, according to experian Bradlows was to notify the bereau and give authorisation to remove the account, now we can get a home loan because a bradlows failed to do their jibs

  • Updated by Ajay1306, Dec 05, 2018

    I meant to say it that we can't get a home loan

Aj
Dec 05, 2018

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