Menu
Bounty Towels
Bounty Towels Customer Service Phone, Email, Contacts

Bounty Towels
reviews & complaints

bountytowels.com
bountytowels.com

Learn how the rating is calculated

1.0 88 Reviews

Bounty Towels Complaints Summary

1 Resolved
87 Unresolved
Our verdict: If considering services from Bounty Towels with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Bounty Towels has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Bounty Towels. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Bounty Towels reviews & complaints 88

Sort by:

Newest Bounty Towels reviews & complaints

ComplaintsBoard
A
4:40 pm EDT

Bounty Towels bounty select a size 12 super roll pack

Purchased this pack of paper towels from the store got home and every roll in the pack is damp and smells. Even the cardboard tube in the center is saturated the store would not take the item back for a refund or exchange they advised us to contact the company directly. This pack of paper towels cost $18.98 and we can't use them.
UPC # [protected]
[protected]-S
[protected]-S

Read full review of Bounty Towels
View 0 more photos
Hide full review
ComplaintsBoard
M
1:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bounty Towels bounty. 2 pack double-roll towels

Today, I received a grocery delivery from Walmart which included a 2-pack of Bounty double-roll towels. Upon inspection of the package, there was a "tick-like" insect crawling around inside the packaging. There are no tears or openings on the packaging. The insect is trapped inside and crawling all over the towels. This is a very disappointing and disturbing experience, as I have purchased Bounty towels many times in the past. I am now wondering howmany times I have bought tainted towels from Bounty.

Read full review of Bounty Towels
Hide full review
ComplaintsBoard
M
3:17 pm EDT

Bounty Towels bounty paper towels

Ugh, Bounty paper towels smell like mildew. How does this get past inspection and into our homes. This product should be recalled. It does not clean, rather it leaves a horrible mildew spell behind. Essentially, using this product negatively impacts health and hygiene. Needs to be pulled off the market and apologize to consumers for expecting payment for a defective product. Looking for suggestions on the best replacement product. If Bounty is being sold to consumers, what else is Proctor and Gamble selling the is defective that we are consuming.

Read full review of Bounty Towels and 1 comment
Hide full review
1 comment
Add a comment
M
M
May Ally
, US
Sep 12, 2019 10:31 am EDT

12 September 2019

Yes. Bounty paper towels smell terrible (seems like) all of a sudden. I purchase a 12-pack from Costco every couple of months (for years) and this is the first time I've ever noticed this creepy odor. The smell intensifies when wet but the towels reek in a dry state as well!

I don't know how to say this without saying this, but they smell of urine... semen... some kind of excreted animal/human substance. I WISH that these towels had a chemical smell (as some commenters have noted) because I don't even want to think about why they smell as they do.

Judging by the initial online complaints, it looked like the foul-smelling Bounty paper towels were all purchased at Costco but I'm seeing more and more complaints from users that have bought them from everywhere. I wonder what a chemical analysis would reveal - gross!

ComplaintsBoard
M
8:31 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bounty Towels - They smell like cat urine when wet!

I use Bounty paper towels in my kitchen, camper, pretty much anywhere, and have for years. I was filling up the water bowl for my cat and placed one between the bowl and the place mat beneath. The bowl was a bit wet when I put it down and I left the same paper towel under the bowl for about a week (with the water changed multiple times a day). My poor cat...

Read full review of Bounty Towels and 4 comments
ComplaintsBoard
W
10:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Bounty Towels Chemical

Shame on Bounty paper towels. They release a terrible chemical that initially smells like Cheetos. After researching I discovered this is something they are adding to their product. I recently spent a lot of money thinking my saltwater fish tank had an electrical issue. I soon discovered it was really a result of using my bounty paper towels from drying off my hands. It smells like an electrical fire or stinky smoke. I will never buy bounty products again. Cost me a lot of unnecessary money.

Read full review of Bounty Towels and 2 comments
Hide full review
2 comments
Add a comment
J
J
Joseph Paladino
, US
Mar 06, 2023 3:33 pm EST

Had to throw all out chemical made my eyes water.

K
K
Kim Romero
, US
Feb 13, 2022 4:54 pm EST

A friend gave us a 12 pack as she is moving across the country. I opened one roll and they stink so bad even when dry like strong chemicals! Went to my brain! Ugh! We usually buy Costco paper towels which have no odor.

ComplaintsBoard
S
3:51 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bounty Towels - Stink

Proctor and Gamble's Bounty Paper Towels give off this horrendous smell once they are wet. I always purchase the 8-pack at Costco, but the last time I did, I started noticing a horrible chemical smell emitting from the wet paper towel. The smell is so bad, that I refuse to use them to wrap veggies in, or even to pat fruit dry. The paper towels ruined a...

Read full review of Bounty Towels and 59 comments
ComplaintsBoard
L
9:05 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Bounty Towels - UNwanted change

Sometime during 2010, BOUNTY Paper TOWELS got the NOT SO Bright idea to make the paper towels ONE HALF the size of a regular size paper towel that the consumer has had "forever"! After 20 years?, I am switching to another brand that does not have these tiny little segmented pieces of paper towel. FOR the life of me, WHY???? I end up using TWICE the amount...

Read full review of Bounty Towels and 24 comments
ComplaintsBoard
S
11:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bounty Towels advertised specials

My complaint is about twice in two weeks CVS has advertised
bounty towels in their ads. Today was my second trip to buy Bounty to be told they didn't come in. The clerk asked if I wanted a rain-check. I told her I already had one from two weeks ago. I have travel over 29 miles and feel I might just as well save the money I have spent on gas and buy the Bounty elsewhere and pay the price as it would be cheaper than all this trvel for naught

Read full review of Bounty Towels and 23 comments
Hide full review
23 comments
Add a comment
C
C
chulo0516
bronx, US
Jan 29, 2024 1:41 am EST

yes writing because i purchased a bounty paper towel and one roll was short of towels i purchased a 4 pack and one was smaller then the other one.

D
D
Dawn M W
Fuquay Varina, US
Sep 30, 2023 7:57 am EDT

On your commercials, it shows that the spills closer to item on table. Then it shows that when you use Bounty the spill is not as close to item. (plate, tablet).

You need to work on your commercials. At least make real. Ya'll are not the only commercials that are incorrect.

L
L
Laura Schachtschneider
, US
Aug 15, 2023 6:10 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been buying your paper towels for years. I bought a large package about a week ago (beginning of 8/2023) and they smell horrible when they get wet which is what happens when you use them to dry your hands. Why do they smell so bad?

M
M
Marianne Sheckler
, US
Jun 18, 2023 3:03 am EDT
Verified customer This comment was posted by a verified customer. Learn more

We have been using Bounty towels for a long, long time. The last 8 pkg of triples was not what we had ever expected. Thet were on single ply and almost useless in some cases.

Greg Sheckler

sheckz2@sc.rr.com

[protected]

View 0 more photos
A
A
Alyssas118
Philadelphia, US
May 14, 2023 7:26 am EDT

I recently purchased a big pack of paper towels that were completly stuck together and hard to tear. I had to cut the roll in order to use, once using them I realized they were not as absorbent as they usually are. This is very disappointing being as though bounty has been in my family for decades and only ever use your product.

V
V
Vic vinegar
, US
Apr 02, 2023 6:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Recent dramatic decline in quality and thickness. Very very sad state of affairs. Will no longer be buying.

D
D
Dissatisfied23
Aliquippa, US
Apr 02, 2023 7:33 pm EDT

I’m not sure how or what changed with the paper towels. They are stiff, totally different texture. I’ve used Bounty for years, not a fan of this product change

O
O
Onlyfour Al
, US
Mar 15, 2023 2:59 am EDT

I have been using bounty napkins for many, many years, this last package I bought were not as think and absorbent. I realize the count went down which I tolerated because I like the product. But now the product is not as good as it was. Go back to old formula and I may continue to buy them

J
J
Jay W Keith Jr
Johnstown, US
Mar 11, 2023 6:23 am EST

The texture has been changed to a courser cheaper material. You better change it back.

O
O
Onlyfour Al
, US
Mar 06, 2023 11:08 am EST

They are not as thick as they were

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Bounty Towels customer service

Phone number

+1 (800) 926-8689

Website

bountytowels.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Bounty Towels?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Bounty Towels Customer Service. Initial Bounty Towels complaints should be directed to their team directly. You can find contact details for Bounty Towels above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Bounty Towels. Discuss the issues you have had with Bounty Towels and work with their customer service team to find a resolution.