Bookit.com / poor product and service
Last year my wife and I booked a vacation through Bookit. comm to Sandos Resort in Playa Del Carmen Mexico. Without getting into too much detail about the horrors of the vacation that I posted on the Sandos Scam thread here "https://www.complaintsboard.com/complaints/royal-elite-at-sandos-resorts-c153386.html?sort=datea&page=7&selcom=706547#c706547" The travel agent that advertised the resort as a 4 star resort as well as refused to post up my poor review of the place, has done nothing themselves to make good for a horrible vacation. They falsey advertise and selectively edit the actual reviews of the resort on their web site, in fact if you go to their site you will see the last updated review for Sandos is from October of 2009 and not one negative review. I find it hard to believe that there has been all positive reviews of Sandos, seeing the thread about Sandos and their deceptive practices.
As far as I'm concerned Bookit.com should stand behind the products they sell and tell the truth and stop deceiving people with their false reviews. Had I read this message board prior to going to Sandos, I would have went elsewhere.
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