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Booking.com / no reply or promised refund

1 Thailand
Contact information:

I booked two rooms in a hotel in Thailand, the rooms were very very bad and I mentioned this to Booking.com who investigated this and replied as a gesture of goodwill they were going to compensate me the room price. Since then they fail to answer any contact requests via there "customer services"

Booking.com case [protected] Customer Service Team: Muslim Ibrahimi

Pd
Jun 10, 2015

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