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BJ's Wholesale Club Profile

BJ's Wholesale Club

www.bjs.com

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1.1 11 Reviews 482 Complaints
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BJ's Wholesale Club Complaints Page 25 of 25

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12:00 am EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

BJ's Wholesale Club false advertisement!

I bought a 42in tv online (bj's) and got a order # and my money was taken out of my bank acct, but not to long after i got a cancel confirmation but i never canceled my order. I think that is false advertisement and when i called to get speak to a rep for customer service they were very rude and did not care!

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Alutwyche
Reisterstown, US
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Aug 31, 2025 7:57 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

There are so many products on the BDS boycott list in BJ’s stock, it makes it inconvenient to shop here. Several times I have had to go other places for basic items like cheese. BJ’s should try to replace these brands, especially those owned by Pepsi Co.

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Paul Jakes
Miami, US
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May 12, 2025 7:03 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a pack of short ribs at BJ's in West Kendall. The top row was nice looking ribs, the bottom row that was hidden and had meat intentionally cut out of the ribs. I will never buy BJ's meat again!

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Teresa Dyer
Wilmington, US
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Apr 05, 2025 2:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Sliced imported ham at lunchmeat counter was discolored
And only had 1 day left on package to sell
I didn’t notice till well after I returned home or I would never had bought it

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Gary Nyman
Lancaster, US
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Jan 05, 2025 5:43 am EST
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We purchased your brand to try and they are poorly made compared to Glad brand kitchen bags.
The top tears were the tie ribbon goes thru when just trying to tie it.
They also tear on the sides requiring a second bag.
Many of BJ's products are excellent but these bags are not.
These were purchased at the transit road store in Williamsville, NY

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Sharon Frigon
Boston, US
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Nov 24, 2024 10:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Lola from your Danvers MA Store was very kind to me which is a reminder of God’s kindness in sending His Son Jesus to die for my and your sins. John3:16

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Club member Lisa
Winsted, US
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May 26, 2024 1:55 am EDT

I was at Bjs in Torrington CT and someone put Trump Sticker on Pump. Should not be any stickers let along a traitor advertisement.

May 18 2024.

Employee at pump should have saw it or at least walk around pumps watching people and inspecting the area.

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Brittney Watts
Baltimore, US
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Feb 18, 2024 2:25 am EST
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The store on Ritchie Marlboro operates one line leading to the back of the store - in which the line is for all self check out stations and staff operated check out. It seems very lazy and is an eye site and frustrating shopping experience.

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Mark Radabsugh
US
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Jan 21, 2024 5:04 am EST
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I’ll never go back!

[censored] off

Membership canceled ![censored] you

Mark Radabaugh

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Sasha Puglisi
Mount Vernon, US
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Dec 25, 2023 7:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

hi

I am very disappointed. My company ordered this product and we received it with having mold on the cheese pieces. please send us a new one or give us a credit to add to our next order. we only do an order once month or a couple weeks so to see this is very sad.

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edcraw
Providence, US
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Dec 09, 2023 7:00 am EST

Edward J Crawley

member # [protected]

You people have been told numerous times you DO NOT have permission to deduct my membership from my bank account I will do it in person and yet you continue to do so.

This is the final warning and if you do this again next year I will take legal action. I am sending a copy of this warning to my Lawyer.

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BJ's Wholesale Club Category
BJ's Wholesale Club is ranked 1 among 24 companies in the Wholesale category