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Bill Me Later / 90 days to pay scam

1 United States Review updated:
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I purchased $270. worth of Xmas presents on Amazon on 12/5/2008 At checkout, I was presented an offer of 90 days to pay from Bill Me Later. Being Christmas, I thought this was a good idea and accepted the offer, filling out an online form with all my pertinent info for Bill Me Later. When I did not receive a bill in 30 days, I contacted the company, who informed me that the bill had been sent out, but to an address that I had moved from 4 years prior. When asked why the bill was sent to an old address rather than the address I provided on the online form, they had no answer. They claimed I had applied for credit from them in 2004 and that was the address I used. WHAT??? Regardless, a bill had been rendered and was now late. I asked how could it be late if it was 90 days to pay. They responded they did not know, but would have a special "team" look into it. They corrected the address and said they would resend the bill. When I received the bill I saw that not only was there no 90 days given, I was charged a late fee and interest! I contacted the company again and the rep did adjust the late fee "this one time", but said they could not adjust the interest until the special "team" concluded their investigation. I was to call back a week later. When I did so, I was told that me claim was denied because Bill Me Later claimed IT NEVER HAD A PROMO ON AMAZON! I have several other credit cards, so if it were not for the 90 day promo, I would have used my Discover and at least got cash back. They said there was nothing further they would do. I contacted Amazon and they did verify the promo and did reveal that Bill Me Later and Amazon were no longer business partners as of 12/31/2008.I just wonder how many other Amazon customers were scammed by this offer and then billed interest. I paid off the bill with one payment and am closing my account. I WILL NEVER USE THIS COMPANY AGAIN, THEY ARE DISHONEST AND MISREPRESENTATIVE.

Bs
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Comments

  • Ng
      9th of Jul, 2009
    0 Votes

    Thanks for you thoughts as I am also going through a 90dayto pay "was never there" issue through buy.com.

  • Jo
      28th of Dec, 2015
    0 Votes

    Also signed up for Bill Me Later. Supposedly had 90 days to pay. Sent my payment with 10 days to spare. Later received bill for $35 because payment was "LATE." My account statement revealed that payment was not processed until several days after due date. Since I am professional writer, I slew them with my pen; they acquiesced immediately. Moral of the story: Never underestimate the power of a properly formatted and tersely-worded ("just the facts, m'am") business letter sent via the USPS. Don't forget to pay for a return receipt. This becomes a legally-binding document which cannot be very easily dismissed--unlike the "rant-and-rave" emails composed by far too may dissatisfied consumers.

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