show details Oct 22
I am glad that you have asked for Sacred Scarab Pendant. This is just a quick note to thank you for ordering and to let you know that it will be sent out shortly. As soon as it is in the mail, I will send another note to let you know.
To see image, click on: 'Show HTML graphics' at end of email
P.S. -- If you have any questions about your order, please call [protected].
I had placed this order on Oct 22 2008 and I was informed by one of Bethea's assistants that I would receive the product in sometime as it was an international order.
this is the mail that I received from Rochelle on Nov 4 2008;
show details Nov 4
Thank you for writing. Unfortunately, shipping takes about 7-10 business days. Please allow that much time. If you don't receive it within that time frame, then let us know.
However after that I have tried asking for details about the shipping there is no response for the mail today being Nov 18 2008 and I believe this is fraud and I want my money back it was almost 110$ that I had to pay for the Scarab Pendant. I wish to either receive the product soon or I want a full refund as this is FRAUD AND THIS IS LIKE YOU ROBBING MONEY FROM ME AND NOT GIVING THE PRODUCT AS WELL. I need immediate action taken against this or else I will have to log a complaint in a the consumer forum. I have also tried calling on the number given however it always reaches the Voicemail.
Thanks & Regards,
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
Thank you for your posts. Particular thanks to those who have posted regarding their products and purchases. We try to resolve all customer service issues promptly. To expedite the process please also email email@example.com with details of your purchase and we can look into the matter for you. Thank you again, and we apologize for any inconvenience caused.
Bethea Customer Service
Many of you have posted your customer service queries on this board. We would like to thank you for this opportunity to respond and look into every complaint. Please note the quickest ways to get in touch with us:
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Post Address: Bethea Jenner, PMB 292, 167 Cherry St, Milford, CT 06460-3400
Telephone No: (203) 672-0089
Please include all details of your purchase when you email or call. We try to resolve all customer service issues as quickly as possible. Thank you.
Bethea Customer Service