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1.5 52 Reviews

AstroMary.com Complaints Summary

6 Resolved
46 Unresolved
Our verdict: With AstroMary.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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AstroMary.com reviews & complaints 52

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6:27 pm EST
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AstroMary.com Paid for reading never received

Took many emails to get a answer to my complaint. Only for you to say the same thing and for me to buy the reading I literally paid for in October. I remind you of this only to be told my payment didn't go through. You don't like proof of my bank clearing the charge and charging me a internal fee plus your payment confirmation email. Imagine that like others here. No refund. No reading. You're an exposed scammer. Shame on you!

Claimed loss: $40 and no reading

Desired outcome: Refund. The reading is going to be fake anyways.

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8:45 pm EDT
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AstroMary.com Screws you over and ghosts you like an ex

I wanted a free reading from an astrologer so I signed up to this website astro Mary on 25th of September 2023 I didn't think much of it then probably should of now she gave me this whole [censored] story about my self and how I have a destiny and how my luck will start to change and she requested the 59$ full 6 month reading more like ($93aud) so I paid on the 26th and it's been three days now and nothing usually I'm really good with these scams but this one got away abit pissed off at myself do not trust this website and make the same mistake I did

Desired outcome: Hoping to my have my money back a full refund as I'm not made of money and don't appreciate it I'm not expecting an apology as I don't want to here it just want a refund

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5:15 pm EDT
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AstroMary.com No reading ever given I have a letter saying thank you for your reading

Been waiting since 3/28/2022 Have proof in writing from them that I paid, See attachment

Paid no response tried every time it showed upstated same no reading ever came

Desired outcome: Credit or a true reading [protected]@astrolgy-jenna.com (mailto:[protected]@at astrology-jenna.com)

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Is AstroMary.com legit?

Our verdict: AstroMary.com emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with AstroMary.com.

AstroMary.com earns 21% level of Trustworthiness

Low Trust Caution: Complaints Board finds AstroMary.com with a 21% trust rating. Suggest safeguarding personal information when using.

Based on our evaluation, AstroMary.com has resolved only 11% of 52 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

AstroMary.com's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

AstroMary.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to AstroMary.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • Astromary.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • The AstroMary.com website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.
  • We looked up AstroMary.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
ComplaintsBoard
A
3:17 am EDT
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AstroMary.com Dear Mary! I am waiting for your reading from 22 August. Best regards!

Dear Mary!

I am waiting for your reading since long.

My credit card (same name, from the same bank) is not accepted by your system.

The Same card is accepted by PyPal, and I made my payment 22 August (see below).

This mail to you is for the 3rd time!

Would be much grateful to have your reading soon!

Best regards

A

Payment completed:

You sent ‪27,00 USD‬ to Sarl Atoll

YOUR NOTE TO Sarl Atoll

quote

astrology service

quote

Transaction Details

Transaction ID

1NU79124X5180150G Transaction date

22 August 2022

Money sent ‪27,00 USD‬

= ‪10,820 OMR‬

Paid with:

VISA x-0562 ‪10,820 OMR‬

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10:31 am EDT

AstroMary.com Didn't get my readings after payment

I've paid 25USD through wire transfer. You will receive money with my name [edited] and email [edited].

Bu5 didn't get any readings. I've paid money for love life readings.

Desired outcome: I need my readings about my love life

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8:57 pm EDT

AstroMary.com Astromary

I saw astromary while browsing on the internet. I started receiving regular emails for a personalized reading for 6 months or so after I make a payment of 19$ which is around 1550 INR. I made the payment and i sent the confirmation along with the screenshot to the email ids provided. But since then I am waiting to hear from her with the service i paid for. All I'm receiving is the payment followup emails (when i have already made the payment). Please help me get the sorted asap.

Desired outcome: I want the service i paid for else get me the refund please. It's a hard earned money.

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Samunsatisfiedcustomer
, US
Nov 14, 2023 6:21 pm EST
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I too am in that boat with this website! Emailed many times with no answer. Finally get a answer and told my payment didn't go through. I sent the proof including the international fee my bank charged me. Asked for a refund. Nothing back. Silence. I sent shot of her payment confirmation page and my bank statements. I'm out a reading and $40.

ComplaintsBoard
N
4:11 am EDT

AstroMary.com The tarot cards

Please how do I draw the tarot cards you sent to me on 27 April 2022 at [protected]@gmail.com about my future. What my future holds for me. U said I should ask an important question bothering me which I did but I have tried to draw d cards but it can't draw. Please how do I do it

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6:35 pm EST

AstroMary.com Astrological report grossly inaccurate

I really really hate when someone swears up & down they are going to make you a personalized astrological report that is NOT computerized, only to find out that it absolutely is (because you already have that report from another seller, or it is just grossly inaccurate) so it must have been copy & paste. Gross. People are so lazy, & they take advantage of people who are even trying to do "self-work."

But this is really a review. Somehow, prolly on my on accord I got onto www.astromary.com mailing list. She offered an abundance of information for $59. I said, okay, let's see what it is, I'm sure it is great. That seems reasonable for the amount of stuff I will receive. Wrong.

Do not use her. Not only did she promise a personal reading, but she quite literally sent me the wrong information for my astrological report.

This is my dispute to PayPal along with the screenshot: The report is grossly inaccurate. It is not based off my birth information. Attached is a screenshot of the email I composed & have yet to receive a reply. This is a scam. They said it was a personal full reading when there are many key components are not included, many are false, & it is clear that this is a computer generated report & not a personal one as promised.

Mary's Response: February 9, 2022 at 7:16:43 AM EST Dear Sarah, Thank you for getting in touch. I am sure that everything you need to know is included into your report, dear. So now, when you have received your report, you should concentrate on each and every part of it in order to benefit from this special period. Continue going through your detailed analysis and do not miss any part of it. I send you all my best wishes and you can contact my through my personal email if you have any questions in regards to your report. Have a great day, Mary

My reply: February 9, 2022 at 1:13:21 PM EST How can I concentrate on information that is inaccurate. I sent you an email & a screenshot here of the incorrect information. It is based off another person clearly as you incorporated generic information that does not belong to me & omitted my personal information. You basically gave me the information for the wrong person. Please refund Mary.

February 9, 2022 at 1:15:07 PM EST

You escalated this issue.

Escalation info

She is a scam. She sent me the information on the wrong person (not me) & is telling me to concentrate on it. This information in the report is not based off my information as it speaks about a different person entirely & omits key parts of my astrological personality. She did not even read what I wrote she sent a generic response & did not respond to my actual issue. She also will not respond to my personal emails to her. Basically she is scamming people with fake reports.

I got my refund but I had to fight tooth & nail to get it. People at PayPal aren't understand what the issue is & I have to get on the phone with them after dealing with this nonsense after a couple of weeks to explain to them that her giving me the wrong report is similar to having someone else's results from Ancestry DNA. It was then they understood.

So all the predictions she made, not sure if they are even relevant to me at all as most of the things she mentioned in terms of my aspects were not even in my chart. Annoying AF. Tired of guru's swearing they can help people when they just want to milk you. Beware, she will not respond to your personal emails when asked for clarification as to why everything is wrong & she will fight you for the $59 by insisting that you should really just take the time to look at it all while ignoring your concerns that she prolly copy & pasted "your" report from who knows where.

This is her website: https://www.astromary.com/index.php

Desired outcome: Inform Others

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7:11 pm EST

AstroMary.com I haven't received my astrology reading report

I got the automatic Reply email on 30th of January 2022 saying that astronaut has received the payment for the astrology reading prediction in 2022.

Please allow 10 days to receive the report.

It is 16th of February 2022 now. I haven't received the report.

Please let me know the updates. U may either refund me or send me the report.

Thank you

Kind Regards

Bryan

Desired outcome: refund me

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John Muchele
, US
Apr 07, 2022 9:52 am EDT

I was just about to make a transfer of 29USSD, dollars to her account,now that I know she's a scam I abort it.

J
J
Julie Combs
, US
Apr 06, 2022 1:17 am EDT

Refund her or stop conning people

M
M
Melody Montano
, US
Feb 16, 2022 6:24 pm EST

She been emailing me for 6 years I figured I give her a shot. $29 ain't nothing to me we'll see what she comes up with. It's all entertainment for me.

V
V
vina gawli
, US
Apr 23, 2022 1:35 am EDT

Did you get update after that from astromary ? :D

ComplaintsBoard
I
4:54 am EST

AstroMary.com scam

I have ordered a reading on the 1st of Feb 2022 paid via Paypal, didn't get the reading, and the merchant who received the money was Sarl Atoll.

I believe it's a scam, and would like to get a refund.

You sent a payment of $29.00 USD to Sarl Atoll ([protected]@besthoros.com)

Best,

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J
11:47 am EST

AstroMary.com Astrology readings

Mary comes across as very caring and concerned. She sends elaborate readings and, in mine, guided me to date on a large platform that's not just a dating website but many things and I am very comfortable with this site (facebook). She explained I would meet a man who is not my typical type, is from another culture, but who is very successful and wealthy. She assured me he can be trusted because he is reliable and loyal. Long story short, I was preyed upon, fell in love, trusted this successful smart person and believed he wanted to help make me money, then all of my savings were taken. I hope this prevents someone from falling for it too.

Desired outcome: Help others

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5:22 pm EST

AstroMary.com Lunar study I never got.

Paid for this so called Lunar Study but I never got it of course. Had no idea she was a scammer until I saw the reviews against her. I was completely beside myself. But I would like to request a complete refund if I may somehow. The account that was attached to the payment is now frozen due to being overdrawn, but I can connect another card to it if need be. I've dealt with two deaths this week, and now this... Please help me...

Desired outcome: Refund

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Update by Melissa Darsey
Dec 31, 2021 5:24 pm EST

I just cannot believe this...

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Julie Combs
, US
Apr 06, 2022 1:18 am EDT

Refund her

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2:26 pm EST
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AstroMary.com Mail

Hello Mary, my name is diamond I live in Nigeria. I subscribe to your channel sometime and you told me about some stuff and I would like us to talk more. Is there anyway we can ?.. plus I have been trying to subscribe but I don't another means . Do you accept crypto currency?

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3:24 pm EDT
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AstroMary.com Astrology

I hv paid money for astrology guidance.. I didn't get any predictions... just asking for more and more money again

Desired outcome: Return of money

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11:47 pm EST

AstroMary.com I paid for a reading and never received

I paid $30 for a reading
On Fri, Nov 12, 2021 5:29PM.
It's Dec 1st and I've yet to receive any correspondence whatsoever. I'm terribly disappointed.I hope that everything is okay w the lady and her family during this pandemic. I'd like to give her the benefit of the doubt and hope that she will resolve these issues when she has the opportunity.

Desired outcome: Refund

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5:30 am EDT
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AstroMary.com Possible fraud

I do not know who to contact about this as I cannot find an email for the website however I have been advised by my bank to cancel a pending transaction to Sarl Atoll (astromary.com) sing the authorisation code: 029236
As it seems as though this is a scam

Desired outcome: I would like my money back

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1:40 pm EDT

AstroMary.com Payment sent but service not received

I received many emails from Astromary for astrological readings. Ultimately, I agreed and
My credit card was charged on October 09, 2021 for $ 24.44 paid to SARL ATOLL, YVRAC for My Reading but I have not received the reading so far. I sent many reminders through email on [protected]@astromary.com but no response so far.
Kindly intervene to get my amount refunded.
Iqbal Zaidi
Canada

Desired outcome: Refund required.

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7:40 pm EDT
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AstroMary.com Payment sent for Service Not Received.

I received an email from astromary on 2/10/21 regarding an offer that Mary would provide me answers to tarot cards I had picked out. I accepted offer and paid for the service by mastercard on 4/10/2021. I have received emails of acknowledgment. However, to date have not received any service or answers re tarot card reading. Julene Verkooijen - [protected]@bigpond.com. I have sent emails but have had no respose.

Desired outcome: Please either give me the service you have offered on 2/10/2021 and refund me my money I sent

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12:47 am EDT

AstroMary.com I didn't receive my astrology reading

I paid 45 us dollars through pay pal on 23/07/2021 for astrology reading.
Invoice ID- MARY7307640
Transaction ID -
22E23156VT4083547.
They promised to send my reading in 48 hrs, but I didnt hear from them yet.

Desired outcome: Refund or astrology reading.

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8:22 am EDT

AstroMary.com paid for SARL ATOLL on july 6 got nothing ask for money back no response

wanted to get some help, so tried sarl atoll pd $30. on july 6 nothing then july 8 i ask for money back with her 60 day money back guarantee, nothing .. i dont no what else to do. she sounded so rewal and then im not well off as it is so i was pretty upset

Desired outcome: nothing cant get response

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