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Best Buymy refund is still missing!

I have ordered a laptop from them and they said it'll be here within max 7 days, but it did not arrive. I gave them one extra week because I didn't want to be too pushy and annoying. After 15 days of waiting I called Best Buy and was told that my order was cancelled because it was no longer available.See Top 10 Worst Companies in Minneapolis, MN
I asked about the money and they said that refund was processed the same day as my order got cancelled. Then I called my bank and asked them to check my bank statement and there was still no money. Gave them one more week and demanded some explanation. They claimed that was not their responsibility and if I had questions I should have contacted my bank.
My refund is still missing and I have no idea what to do. This whole thing seems like a scam!

Kr
Apr 28, 2017

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