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Belk Stores Services, Inc / Service

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Horrible customer service. Staff and management are very rude and unprofessional. Why would a manager that she looks like a child by the way she dressed? I guess she couldn't formulate a better comment...terrible and uneducated. I watched one manager discriminate against employees and customers. Some employees are able to do certain things while other cannot and the same goes for customers. For example, some employees are able to return items and buy them back if the price is cheaper. Why can some employees do that but not others? Also, why is it a problem for some customers to return time bought on a gift card but not others. Is it a race thing?
Lastly, Belk really needs to evaluate their staff before promoting him or her. One manager at the Peachtree Corners location has multiple comments regarding her actions from customers and employees. Do yourself a favor and shop somewhere else or save your money.

Mz
Dec 01, 2016

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