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Posted: Jan 13, 2018 by    

customer service, dallas hwy, marietta, ga

Complaint Rating:  0 % with 1 votes
0% 1
I visited your store today and stood in line for 15 minutes or more there were only 3 customers in front of me. There was one elderly man working the cashier and five other Balk associates were standing around the cashier making like they were sorting through returns of socks and things. No One opened up another register talking about a practice of patience it really was uncalled for because one of those five Associates and I counted them could have opened another register. No offense against the elderly but he worked entirely too slow to be the only one on the register causing customers to stand in line that long who didn't have many items. I just didn't see the best practice of customer service or use of Associates in the store today.
Complaint comments Comments (0) Complaint country United States Complaint category Retail Stores

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Belk Logo Belk
Customer Care Service
2801 W. Tyvola Rd.
North Carolina
United States - 28217
+1 866 235 5443
+1 704 357 1947
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