Bed Bath & Beyond / shark vacuum

Chesapeake, Virginia, VA, United States

I tried to return a vacuum with a receipt dated 8/28/17. On the return sign it said with a receipt you could return at store price something about 20% off which is fine. I was told that on the bottom of the sign it said exceptions electronics. If you look up a vacuum it is not an electronic it's an appliance. So it made the manager look stupid. I was going to add money and buy a dyson vacuum. But I was told by manager Justin I couldn't. This is crap if someone can explain to me that a vacuum is consider an electronic then I will be satisfied. This guy said it's an electronic because it plugs in which that means a washer is an electronic. Definitely not good customer service.

Sep 13, 2018

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