SUBMIT A COMPLAINT

Beats By Dre / beats by dre studio headphones 2.0

Good day!
I am jericho job f. Tanael and I come from the philippines.
I am writing this letter because I have a slight complaint about one of your products namely; the beats studio 2.0. Before anything else I would like to say that I personally love the brand and I think that the sound quality of the headphones you provide are amazing. With that being said i've had 2 pairs of these headphones in past couple of years but I have to say that my complaint would have to come from the ear cushion. I've noticed that within a short amount of time they end up deteriorating and the leather ends up crumbling. I personally think that it could be due to the humidity within the place where I live and if that is the case I think that it would be better if you could make better ear cushions that could combat this problem. I was also wondering what the brand could do about the current situation.
Thank you so much for your time in reading this letter
Sincerely,
Jericho job f. Tanael

Je
Nov 17, 2017

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