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Avis / customer service

1 Arcadia, CA, United States Review updated:
Contact information:
Phone: 6262942344

The "lady" named christina at this location called me being and talked to me very rude!!! Saying I would have to pay for some drink that spilled in a small part of the back carpet and that it would range from 50 to 100 and that she would not give me the name of the company cleaning it, and that it wasnt up to me to choose how to clean it because it was my fault that it was like that, and she simply said I have no time to be wasted with you and hung up the phone with out letting me talk!!! Never been treated so rude by someone in avis like this chiristina

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Comments

  • Ve
      27th of Dec, 2010
    0 Votes

    yes i tried cleaning it and i take the consequences for the charge.because it is my fault.but what REALLY bother me was the girl's attitude..instead of just saying "hi we are going to have to charge you for the cleaning" she was = " THE CAR STINKS AND YOU ARE RESPONSABLE for it.. i wonder if you would do this to UR own car! then when i questioned about the price she was raicing her voice at me, and that is really got me upset!, also she hung up the phone on me when i asked her the name of the cleaning company..its not about what happend with the car, IS THE WAY you say things...theres other ways to say what you want to say without being rude about it

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