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AVG 2-yr. Renewal / file is corrupt

United States
Contact information:
Phone: 770 394-9007

Avg took my credit card. Renewal would not download. Response was "file is corrupt".
Please refund my money. Who do I call? I understand that element five is the company that handles the billing. Please give instructions and/or phone number to call. I do not want to pay any more money in the premium support department - this is not the way to sell anti-virus software. I will not cease to pursue getting my refund back. If I do not, I will take this to the next level. I do not like reading the other complaints of other people. I need a response as quickly as possible.

Elaina

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