Czech Republic - 14000
Downloaded AVG and paid for the 1 year plan. AVG shows it is updated, all systems working properly and protecting my computer. It shows the last time it was updated and even lets you run scans in addition to the scans it supposedly runs on its own. My computer is shot now. I called the tech support and was told AVG is not installed on my computer and rather than helping me get it installed they kept trying to sell me more expensive programs. This is a SCAM----DO NOT BUY AVG!!!
I have used avg free for years with thanks. i have excellent credit ido not need that all i want is the avg free as you advertise. never would have thought that you would scam. i will install some other. thanks. i have nothing more to say. thanks for former use but this is plainly a scheme to get people on credit. I do not need or want nothing more to say.
1 am shocked at this mess. who knew?i do not have twenty more words to say what good would it do.ok six more word, thanks and goodbye.
Purchased avg antivirus. Year later received request to update which I did and paid. Six months later...
Avg antivirus software block my printing job. I tried them by taking a $2.99 for someting. They charged me $54.00, so I complained. They offered me $29.99/year and refund the balance and one week free trial.
I have not downloaded their software yet. Nothing I can find an avg anti-virus avg protection in my computer.
Two charges show up on my rcent capital one statement One to dri*avg on line storeelement5. Info mn The...
My mom took a thumb drive to a drugstore that shall remain nameless until I can be sure the virus came from there, but she brought the drive home and it immediately crashed her computer. I watched a fully updated copy of free avg scan the infection "windo. Exe" and do nothing. I installed another free product from antivir.com and it removed all the infections. This really makes me mad, virus software should find known viruses. This is not an old virus, it has been known since 2009. There is just no excuse.
I supposedly have avg security on-line scanning system. I have paid for this. My computer now has a viru...
I spent the day yesterday trying to remove a virus from a friend's computer taken over by AVG. It locked up everything and would not let her even on line. Apparently this is par for the course for the AVG-Free which works for a time without cost. Then after several months you get these pop-ups to buy antivirus software and the next thing you know your machine is taken over and you can't do anything except purchase the pop-up software to take care of the virus. We kept getting AVG and Microsoft logos so don't know if Microsoft is in on it or not. Her only recourse was to take her computer to a shop and get it cleaned...so AVG FREE is not Free.
I had the same problem with my conputer a couple of years ago but was able to load Nortons which took care of the problem . I was unable to do so with her computer because it locked up everything. BE WARE of AVG...It isn't free!
Avg took my credit card. Renewal would not download. Response was "file is corrupt".
Please refund my money. Who do I call? I understand that element five is the company that handles the billing. Please give instructions and/or phone number to call. I do not want to pay any more money in the premium support department - this is not the way to sell anti-virus software. I will not cease to pursue getting my refund back. If I do not, I will take this to the next level. I do not like reading the other complaints of other people. I need a response as quickly as possible.
I have paid for but not recieved AVG product for virus control etc .
Advertised by microsoft as (what Ibelieved a recomend ) Iapplied for AVG free
download to protect my computerfro viruses
When I got to their site they offered 3 options none of them free but as I needed to protect my computer I opted to pay them £10 ayear for two years (£20.00)cover I sent them my details and then tried to download their product which wouldnt download .I Then sent them a e mail explaining this (not down loading).infact I sent 3 emails back to back, trying to resolve my problemas Iwas getting concerned that my computer was at risk.
They returned a Email to me rebuking me for sending 3 back to back emails.In it they sent suggestions for me to try all of which did not work, they suggested also if
I had any further problems I another department of theirs.I did send to the suggested department but recieed no reply or joy.
After two days or so my wife was looking up our bank statememts and found that the sum of£26.96 had been taken from our account.
I then sent them a e mail pointing out the "error" And suggested that if they could not provide me with the their product for the sum of £20 as advertised that they reinburse my card and cancell my order for their product.
They then returned a email suggesting a phone number that I could use to resolve this issue. This number carries cost of £1.50 per minute .
I have of course emailed them cancelling order and asking for my money to be reimbursed.
Irealy urge anyone thinking of using AVG to be very wary of the way in which they opperate.
Iwill let you Know if Iget my mony back BUT I DONT HOLD OUT MANY HOPES>
THANKS R Sach
We purchased AVG Technologies Internet Security November 26, 2009. SInce the installation we have been bombarded with e-mails from every category listed in your complaint list. We are not internet surfers so it cannot be coming from sites we have visited. We were NEVER troubled with this problem until the purchase of your security system. Unless the problem is resolved we will demand our money back and will go back to our previous security. And, it the problem is not resolved we will file a formal complaint with the PUC.
I charged avg software to my visa card on behalf of my sister who does not have a credit card.
My bank verifies the charge to my account. However, the software was never downloaded to my sister's laptop. ($54.99)
I need a credit of $54.99 applied to my visa card of which you already have my card number.
Company did not pay for "paid surfing". Ok,
They had some problems, but I still paid hundreds of dollars to advertise my home business's.
You can have up to five sites to rotate in the surfing, for which you buy or earn credits.
They have not enabled sites that are legitimate and cost me the element of being among the first to market these sites. Which as you know is of major importance at the start of any new venture.
They will not answer help tickets and even have the gaul to tell me i've submitted too many help tickets and I can't submit them anymore!
Complete rip-off, from not paying earned monies and not even then supplying the advertising which was paid for.
If you want to go with a real site of this type, I suggest
Adventures4u. A real company that communicates with its clients and requires less time daily, and pays out very equitably.
Avg sucks... We have used the free protection for awhile but have always used a back up because we still get...
I went on google looking for AVG. I clicked on the first link available...
I'm not sure i'm on the right complaint f0rm, but here goes—
I ordered ori avg online store elements infomn (#[protected]) on
March 10 at a cost of $45.94..
I received your disk, proceeded to download it, but
After 6 hours - failed to down load this product.
I have attempted this four more times, and still — - no luck!
I also ordered on march 27 two additional products:
Dri avg online store elements, infomn, #[protected] ($6.00)
And also ordered on the same date dri avg online store elements,
Infomn #[protected] ($6.00)
I am sending back the disk and please credit my credit card with all
3 products: bank of america card # [protected].
Thank you, judy a companion
2020 brown school road
Saint joseph, michigan 49085
On 3.6.09 I thought I was buying a very good antivirus program but I got hood-winked. No product, no refund. Visa receipt (Electronic) said the merchant was rlc mauritius, ltd with a url of www.Inet-oem.com. I went to that website there is no avg 360 listed. I tried avg.com (Legit) and they said they have no record of the transaction. After I recv'd a phone call from [protected]) asking how I enjoy the avg 360 program, told her I don't have it and she said she contact the service dept. Finally, I got an e-mail from [protected]@supportsecuritysolutions.com and all I said was I want a refund. It's been over 30 days and they and I have exchanged 6-7 e-mails with no resolution. So I contacted the visa company and microsoft about this scam. I have retained all e-mails. I really don't expect a refund because apparently it's an off shore venture.
I have picked up a virus from my university. It is called a recycler. this program was only picked up once by...
Our internet connection got slower and slower. We were assured by Qwest that the problem wasn't with them. Our many iterations of AVG said everything was hunky-dory. Finally, on February 4th, 2009, someone checked the router and discovered that we were a clearing house for what looks like half the marijuana transactions on the West coast. They had taken over nine computers and space on twenty hard drives and were basically squeezing us off our own broadband connection.
Thank-you, AVG, for a product so totally ineffective that we didn't even suspect it. We could not imagine that something of this scale could be ignored by your software.
Invoice dated 15 nov 2008, item #[protected] for renewal avg anti-virus 1 computer charged to credit card in the amount of usd 26.99.
Each e-mail received or sent indicates, at the bottom, "internal virus database is out of date. Checked by avg - http://www.Avg.com. , etc.
Could this notation please be corrected?
112 plumeria court
Cloverdale, ca 95425