Menu
Great Fun Customer Service Phone, Email, Contacts

Great Fun
reviews & complaints

www.greatfunsite.com
www.greatfunsite.com

Learn how the rating is calculated

3.1 397 Reviews

Great Fun Complaints Summary

212 Resolved
185 Unresolved
Our verdict: While Great Fun has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
Verified
The authenticity of the customer service contact information for Great Fun has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Great Fun. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Great Fun reviews & complaints 397

Sort by:

Newest Great Fun reviews & complaints

ComplaintsBoard
D
12:00 am EST

Great Fun I am being charged on my credit card-unsolicitated and have called twice to have my name off the list.

I have contacted these companies at two different time and was rassured I would not be billed for something I have not solicitated. I received my credit card bill and it is still deducting, one dollar and 9.99 on my current statement.
Donna McEwen

Read full review of Great Fun and 1 comment
Hide full review
1 comment
Add a comment
S
S
Scott Johnson
,
Dec 19, 2007 8:39 pm EST

Contact your credit card company. State that you are disputing the charges on your bill & you will need to do it within 30-60 days. Your credit card company will do an investigation concerning the account. If you stopped service then they should stop charging & your credit card company could credit you the amount.

ComplaintsBoard
M
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Great Fun - greatfunsite.com

While completing an order on drugstore.com i was sent to this greatfunsite.com not realizing it. It was for an offer of 20.00 off my next order which i thought was drugstore.com. So i signed up and lo and behold it is a program that charges 11.99 a month. Something i am not interested in and want out of immediately. Drugstore.com is a new site to me and i...

Read full review of Great Fun and 47 comments
ComplaintsBoard
C
12:00 am EST

Great Fun unauthorized charges!

This company and Great Fun charged my account without my permission. Scammers. They gave me 4 months but would not give me all my money back unless I submitted a request in writing. I have done that so we will see what I get.

Read full review of Great Fun
Hide full review
ComplaintsBoard
K
12:00 am EST

Great Fun illegal charges

TLG great fun charged my debit card$12.99. I did not authorize this transaction. When I called them they gave me someone elses name and address with my "account number". I had to tell her several times that this was not me and I did not authorize this. She said she would refund my money, but still tried to sell me other services. I had to hang up on her because she would not take no for an answer. Make sure you check your statements often! I was also out of state when I found it so I was away from home and had no way to get money because I had to cancel my debit card.

Read full review of Great Fun and 6 comments
Hide full review
6 comments
Add a comment
C
C
Catherine Talking Star Pierce
Iva, US
Jul 23, 2009 4:15 pm EDT

I just checked my credit card bill and the exact thing happened to me, I have been charged 12.99. Does anyone know who this is? Any info would be appreciated.

F
F
FYI
, DE
Mar 17, 2009 9:47 am EDT

I also had this happen. I called and got it canceled and am getting my money back. It turns out I ordered some cosmetics thru Avon and they had a $10 off coupon if you did a survey. I clicked on it to get it but noticed that it was an authorization for this scam. I did back out of it but apparently just clicking was the authorization...so beware!

M
M
Meralda Velez
,
Jul 06, 2008 8:28 pm EDT

Just found a charge of $12.99 on my master card. I do not even know who they are. I called after hours and knew that it was a unauthorized charge. I will call my credit card company ASAP... They will not even get a penny from me. I will sue them first.

P
P
phani sekhar challa
,
Feb 01, 2008 1:38 pm EST

hello
i was charged $11.99. to my visa card pnc bank account. i am unaware of this purchase atleast i dont when i met u for purchase. so if i mistakenly purchase any thing from your organisation let me know i will cancel membership with you

thank
phani s challa

D
D
Distraught and disheartened
Houston, US
Jan 08, 2008 9:13 am EST

I have the same issue and I am here in Houston. I have to cancel my debit visa with my bank and get a new one. I don't even know who this company is.

W
W
William Ozment
,
Dec 12, 2007 8:08 pm EST

They told us that when we signed up with Columbia house to buy movies we also signed up with them. They got us for $35.99 I told them that if the money was not returned I would hire an attorney and they could deal with them, no reply yet!

ComplaintsBoard
K
12:00 am EST

Great Fun unauthorized billing!

I was billed @ $100.00 on my credit card. The lady said that I cashed some kind of check from them. I told her it was hard to cash a shredded check. After she said she would credit my account she ask if it was ok to keep my account open! I spoke to the supervisor and told her that I would be filing a complaint with the BBB on Wed. Here is the information I have so for on the company.

Trilegiant Corp.
100 Connecticut Ave
Norwalk Ct. 06850

Complain to everyone you can!

Read full review of Great Fun and 4 comments
Hide full review
4 comments
Add a comment
J
J
Jasmin Holmes
,
Jan 01, 2008 12:00 am EST

Charged my credit card without consent.

E
E
elizabettys
Chicago, US
Dec 08, 2010 5:49 am EST

Stop the Scam. Contact Freed & Weiss, they need to hear from you!
Class Action Information follows.

Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact Freed & Weiss immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

J
J
jing
,
May 12, 2008 2:39 pm EDT

Yes, I absolutely agree that this TLG Great Fun is a big scam. I am also a victim on it. They charge me $11.99 a month . I'm been paying this amount for 5 months without my knowledge. So I called my bank and they gave me the TLG Phone No. They said they are goin to refund and will stop charging me that amount. Let's see coz until now i receive NO refund yet.

M
M
Michael Marshall
,
Jan 03, 2008 8:52 am EST

What a scam.. I don't know how they can get away with this..

They started charging me $12.99 every month.
I contacted them, and they would give credit of $25.98 (last two months). I understand that you can only get credit for the last two months. Watch your statements for unknown charges or you may not get all your money back.

They told me I would see the credit on my charge card bill in two weeks. I hope this is true...

ComplaintsBoard
A
12:00 am EST

Great Fun unauthorized charge of my credit card

Great Fun, an entity I never heard of before, charged my creditcard with $12.99. I called [protected] to protest the charge. The person whom I talked to promised that he would remove the charge and gave me a confirmation number of my complaint: W53344808030. That was a lie: The charge with a different date appeared on the next statement. The credit care co. would not stop payment after we reported the fraud. The only thing the card company can do to change our account number. And the scam artists keep my money and are having Great Fun as their name promised. Is there no remedy against the dastardly acts of these crooks?

Read full review of Great Fun and 4 comments
Hide full review
4 comments
Add a comment
B
B
barbara oshei
,
Nov 23, 2008 9:37 pm EST

My granddaughter had a $119.99 charge on her acccount. When I called they said she had sent in a $10.00 rebate form for Great Fun and she would be a member unless she cancelled within 30days. This was a downright lie. She never sent anything in. She never noticed this on her account since she is an out of town college student and the statements are sent diretly to my home. I called them because they had sent a post card saying her memberhip would be renewed unless she called to cancel by 12/08/08. I called and they gave me a cancellation number. I asked to speak to a supervisor who identified herself as "DEE DEE" and said she would reimburse the account in about ten to fifteen days. If this credit does not come through I will contact the state attorney general's office to file a report.

S
S
S. Crawford
,
May 27, 2008 6:56 pm EDT

They just got me for $59.99. When I called, they told me that I had cashed a check that had been enclosed in my Chase credit card statement. This check was my agreement to enroll. Well, I did no such thing. They said they would remove the charge and send me a copy of the check that I supposedly cashed. I'll let you know if it ever arrives. In the meantime, I canceled my Chase credit card account. I asked the lady that I talked to at TLG, Rhonda, if she had ever Googled her company. She says that she is aware of all the bad press and that it's the fault of all the companies that sell the TLG services, not TLG itself. Whoooeeee, the smell of baloney is very strong.

G
G
Gabriela S. Cope
,
Jan 02, 2008 2:16 am EST

The same thing happened to me. I have also changed/deleted/closed my credit card.

A
A
anita dibble
,
Dec 11, 2007 4:29 pm EST

They are doing the same thing to me, and I cant get rid of them. I will have to report my credit card as stolen. They dont answer their phons, and they have illegaly taken 100.00 from my account.

ComplaintsBoard
C
12:00 am EST

Great Fun stealing from my checking account!

I have been charged $9.99 for at least 13 months and never realized what it was. Called the company, TLG Great Fun, and they told me I signed up for their services. I asked what the services were and was given no answer. I told the lady to credit my account for all charges and to discontinue the charges. She just mumbled around and then hung up on me. This company is a SCAM and a stop should be put on them. If I do not get my money back, plus 2 overdraft fees of $35. oo, I will contact my lawyer and have them prosecuted. I NEVER sign up for services, online or over the phone, so I know I did not give permission for money to be taken from my account every month!

Read full review of Great Fun and 15 comments
Hide full review
15 comments
Add a comment
K
K
kay111
Rocklin, US
Jun 07, 2011 4:39 pm EDT

I just got offer for a $10 rebate from Great Fun on booking airport shuttle. They tried to get me to sign up for their offer and I said NO and NO. All I gave them is name and address. Whey do companies allow them to advertise on their website when it is not legit? I will talk to my credit company just in case any weir happens.

K
K
kay111
Rocklin, US
Jun 07, 2011 4:35 pm EDT

I just got a $10 rebate offer on airport shuttle from Great fun...they tried to get me to sign up for their service and and I said NO and NO. The only info I gave them is name and address. Does the business that they advertise on know this? Why do they allow them to do that if it is not legit? Not sure how they would get my account number...I will check with my credit company.

D
D
DanutaM
Reston, US
Jul 06, 2010 9:03 pm EDT

Same thing. I have been charged by TLG great fun for 5 months now.. My bank gave me their tel number. It was actually on the bank account statement, just I have never payed attention to it. ALWAYS check your statement! That's what I am going to do now. As for the refund, it doesn't seem to be easy. They said it's impossible but we will see. I am not done with them.

E
E
eddiegomez
Salem, US
Jun 24, 2009 6:01 pm EDT

I just had the fraud dept of my bank refund all the tlg great fun charges on my acct with my bank statements and dates. Problem is, I didn't have ALL my bank statements so I could only get refunds on the ones I had. Still I know they have been charging this bogus charge for over a year! My fault for not taking action sooner but you just figure it's a parking meter or some obscure company which handles another service...that is what they count on! I am going to forward this website with complaints to the BBB and my local bank so they can be made aware. When you add it all up they probably ripped me off a flight to Europe or Mexico! Grrrrrrrrrrr.

M
M
mary brown
,
Aug 12, 2008 5:54 pm EDT

i just spoke with someone at great fun, which i could barely understand what she was saying, they were taking 12.99 off my debit card for the past 2 months. Says i will receive a refund within 2 business transactions (whatever that means) never heard of the company never signed up for anything.

K
K
kate
,
Jul 30, 2008 8:27 am EDT

I just called TCF great fun... the number that was attached to the $11.99 charge on my credit card statement. The representative was persistent that I had signed up for this FRAUDULENT service and explain there was no way I was going to receive a refund of the 4 previous months that were charged. He said I signed up for the service at Shoebuy.com. I have never purchased anything or have even visited shoebuy.com.
I demanded to speak to his superior. He explained that I would have a 30 minute wait time. 2 minutes later a new rep came on the phone. He was just a rude. Therefore I remained persistent and aggitated and demanded my refund and cancellation of whatever service they have.
My refund is suppose to be credited in 10-15 days... We'll see!

B
B
Beverly
,
May 02, 2008 4:29 am EDT

It is time for a class action law suit. I will research what can be done. I have also fallen victim to these ### and am preparing to fight back. I think there is greater strength in numbers. All who want to be part of this and are victims you can reach me at jobouma@yahoo.com with suggestions and we can then explore how to tackle this issue.

B
B
brian hoffman
,
Apr 16, 2008 7:04 am EDT

They got me also. I caught them only days after them charging me though. When I called they said that they automatically signed me up when I bought something from a website called property room. com. do not buy from that website and watch your statement!

M
M
Mike Christmas
,
Apr 10, 2008 7:26 pm EDT

My complaint is like everyone elses. This company charged my accout for $11.99 for the past 3 months and I just now realized it. I did not sign up for anything through them. Whats the "service"? I can't get anyone who answers the phone to give me a straight answer. FRAUD! They also sent me a "check" for $9 and on the back it says this is an enrollment offer and by cashing the check I agree to pay them even more money throughout the next 12 months! Again, What's the service?

T
T
tjfacyahoo.com
,
Apr 05, 2008 7:30 am EDT

I went out for Subway yesterday afternoon at work. I ordered a Subway. To my suprise I woke up to review my account since I do that daily. I noticed a charge for 35.99 today on 4/5 that I did not authorized. I agreed who ever is doing this is comitting fraud.

ComplaintsBoard
J
12:00 am EST

Great Fun unauthorizes charge of $11.99

I purchased a $15 flash storage item from Buy.com and in their page they offered a FREE TLG everday item My credit card was billed for $11.99 for this so called FREE item. These people should be prosecuted!

Read full review of Great Fun and 3 comments
Hide full review
3 comments
Add a comment
M
M
McNeely
, US
Apr 29, 2009 11:00 am EDT

I just recently was charged $119.99 for this "apparent" service that I never signed up for. I actually called them 3 times to cancel my "membership" they stated that I had with them and still couldn't get a cancellation code! Luckily on the 4th attempt when being a disgruntled "Customer" I was able to get this code and a full refund.

For everyone's Special Attention (SA) their number is [protected]. You should have to get a code that starts with R.

This company is ###ic and will continiously attempt to sell you something when trying to attempt to cancel! I hate ###ed people and companies that want to take advantage. Honestly, I think the BBB should wipe them off the planet!

G
G
gil
,
May 02, 2008 11:36 am EDT

how do i get this to stop

A
A
Anh Vo
,
Dec 22, 2007 1:54 pm EST

Luckily you know what you did. I don't even know what the hell did I sign up for, I can assure I've never seen tlg everyday before... but they still charge me. What a jerk. After a research about this company I didn't bother to call them, let me CC company handle this.

ComplaintsBoard
L
12:00 am EST

Great Fun big scam

When that window pops up for 15% off your airline ticket from great fun, don't do it! trilegiant corporation will put sneaky charges on your credit card as long as they can get away with it. check your bank statement for:

Shoppingessential
Tlg*greatfn

I cancelled, I have a confirmation #, and charges are still showing up.

"who we are
Trilegiant corporation
Address: 100 connecticut ave.
Norwalk, ct [protected]
Telephone: [protected]
Customer service e-mail: [protected]@greatfunsite.com"

Read full review of Great Fun and 2 comments
Hide full review
2 comments
Add a comment
E
E
elizabettys
Chicago, US
Dec 07, 2010 7:58 pm EST

Here's some information on what you can do to take action and get help with this. Contact Freed & Weiss!

Trilegiant Scam: HELP STOP IT!

Trilegiant is behind more consumer abuse. Take action and contact Freed & Weiss - info @ freedweiss (dot) com (No Spaces), or call, toll free 866.779.9610

Here's more information:

Customers of websites like 1-800-Flowers.com, Travelocity, Shutterfly, and Orbitz are reporting mysterious monthly reoccurring charges to their credit cards.

Thanks to marketing tactics (i.e., those pop-up windows) used during check out, without proper consent consumers are accidentally joining club memberships and having to pay for them monthly!

Most people don't even realize they are being charged every month for a service they never ordered!

Is this happening to you? Have you made a purchase for travel, work, or fun using any of the following sites:

1-800-Flowers.com,
Hotwire.com,
Orbitz,
Classmates.com,
Barnes&Noble.com,
Ticketmaster.com,
Avon.com.
Budget,
Staples.com,
Travelocity,
Expedia/Hotel.com,
Columbiahouse,
Buy.com,
FTD,
Intelius,
Gamestop/
EB Games.com,
Airtransholdings.com,
Continental Airlines,
Shutterfly Inc.,
US Airways
Vistaprint USA
Redcats USA
Pizza Hut
Movie Tickets.com
GMAC Mortgage

Join this cause to learn more and stop the consumer abuse from Trilegiant.

AND PLEASE CONTACT FREED & WEISS IMMEDIATELY if you - or anyone you know - has reoccurring charges after purchasing from any of these companies.

Contact Freed & Weiss by emailing: info @ FreedWeiss (dot) com (No Spaces), or calling: [protected], or toll free [protected]

Help Spread the Word to Your Friends!

What should I look for? Mysterious charges involving the business practice of Trilegiant/Affinion and Verture include the following membership programs:

LiveWell,
Great Fun,
Shopping Essentials,
Privacy Guard,
Shoppers Advantage,
Travelers Advantage,
Buyers Advantage,
Privacy Guard (or Credit Alert),
HealthSaver,
Netmarket.com,
CompleteHome,
Great Options,
Everyday Values,
Auto Advantage,
Complete Savings,
HealthSaver,
Just For Me,
Everyday Privileges Gold,
IdentitySecure,
CardCops,
PC SafetyPlus,
and Hot-Line

Banks issuing the credit cards and processing unauthorized charges on your account include: Visa, MasterCard, Discover, American Express, Chase, Bank of America, US Bank.

CHARGES WILL APPEAR ON YOUR CREDIT CARD BILLS WITH CRYPTIC DESCRIPTIONS SUCH AS: TLG*LIVWEL15130916JUL [protected] CT."

What can I do?

Contact Freed & Weiss immediately, if you or someone you know has been charged mysterious monthly recurring fees after making purchased as any of the online companies.

S
S
sandy knight
,
Jan 27, 2008 7:57 pm EST

I have checked out your website I would like to cancel we dont go much I can use that money for something else.

Sandy.

ComplaintsBoard
L
12:00 am EDT

Great Fun I am about to report them to the better business bureau

This company has charged me for 10 months $9.99 on my credit card and I had no idea who was charging me or what the charges were for. My credit card company told me to call them and tell them to cancel immediately and that I did not authorize monthly payment. I did, and they said I signed up for their "service" which sounds like "discounts" on what I'm still not sure. They said I authorized this when I placed an Avon order. I said I would never have done so and I wanted reimbursement to my credit card for the 10 months they charged me. They said I had to fax their company (which I did a month ago) and still have not had $100 worth of payments reimbursed. What a scam. I am about to report them to the Better Business Bureau.

Read full review of Great Fun and 9 comments
Hide full review
9 comments
Add a comment
C
C
Cynthia B
Parker, US
Aug 19, 2010 3:29 pm EDT

Fun, Inc or the other handful of names they operate under is a scamming business that has been stealing $12.99 out of my 89 year old neighbors’ checking account for 48 months! They claim he signed up for their discount membership club when he ordered replacement checks through Checks in the Mail. When he first discovered this charge happening back in 2007 he contacted them to find out who they were and why were they debiting his account, he then requested that they stop as he never intentionally ordered this so called membership service nor did he ever receive a membership number or any information about this so called membership. Well, they did stop for a month and then they got back into his account and kept stealing $12.99 until I happen to catch it on his statement while helping him pay his bills as he's been in the hospital with surgeries. It turns out they do this to millions of unsuspecting people.

We need to complain to the companies that are facilitating this con from happening. In this case it was hidden in the Checks In The Mail submission when ordering replacement checks, others have had it occur with True Credit, rent a cars, airline purchases, etc... I would think that these companies wouldn’t want this negative association with this thieving and outright deceptive Fun Incorporated or whatever the name they are using at the time. Then State-by State we need to report this to every Attorney General office. They were working in legislative changes that were supposed to stop reoccurring debit charges from scamming unsuspecting people.

M
M
MBlaATL
, US
Jun 15, 2010 12:01 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i was also taken by this company i noticed a pending charge on my account for 12.99 my bank gave me this companies number i called and they wouldn't tell me what they sold or offered i asked that they stop taking money from my account and they only offered me free coupons to offset my overderaft fees i said no called my bank and disputed the charges my wife booked a rental car on priceline and i made a purchase from amazon this could be where they get you beeeeeeeeeware they should be shut down and these sites that allow them to take advanetage of thier customers should be held accountable i'll never use either one again

M
M
Maria Jose Jury
Miami, US
Jun 02, 2010 8:26 am EDT

I have been in the the same boat for at least 9 months, with two charges monthly, one for 12.99 (116.91) and the other one for 13.99 (125.91), more than 240.00 d0llars plus all the over charges from 34.oo dollars each time the charge my account which i was trying to close. Definitely someone has to stop these people from styling everybody's money.

B
B
BRENDA
Bruceville, US
Mar 28, 2009 10:51 am EDT

i have been in the same shoes as you all, didn't know who in the heck these people are, called then they said some discount company you all need to call [protected] THEY ARE A SCAM THEY WILL TELL YOU THAT YOU SIGNED UP FOR FUTURE DISCOUNTS ON MANY THINGS CALL AND THEY WILL CANCEL YOU OUT, BUT THEY WILL WANT YOUR ACCOUNT NUMBER DO NOT GIVE IT TO THEM THEY CAN FIND YOU FROM YOU MAILING ADDRESS...DO NOT GIVE YOUR ACCOUNT NUMBER OUT...BRENDA

P
P
Peach
,
Nov 27, 2008 8:33 pm EST

I just card charged of $64.99 from TLG*COMPLETEHME, one of the Freat Fun sister scams I think. I'll start calling tomorrow to try & get it removed. I authorized no such purchase.

E
E
erika
,
May 21, 2008 6:50 am EDT

I too have been had by these people. I was paying my credit card on line last night and saw a charge for 11.99 pending. I looked into it and found out that since Feb they have been billing me. I called them this morning and the cust service rep told me that she could only refund me 20.00 some dollars and not the full amount b/c she couldn't identify me. What is funny is when I first called and gave them the numbers after the charge she identified me. Apparently she told me that they were on a site I visited (True Credit) and I selected them from it. The only thing I remember is selecting a button that said I could save 20% off and I hit yes. That is all I did. I had her cancel the so called membership and after she did she told me that she has been fielding numerous complaint calls and wishes she could refund my full amount! What? Then do it. I told her about this page and she was aware of it. Someone somewhere needs to look into this business and shut them down.

S
S
Sheila Natalie
,
Feb 14, 2008 5:39 am EST

This company charge my credit card for 119.99 and I don't even know who they are. I was online to check to see if the card company had recieved my payment when I saw this charge. I have been trying to call them all morning and still haven't been able to speak to anyone. HOW CAN THEY GET AWAY WITH STEALING PEOPLES INFORMATION AND USING IT. I THOUGHT WE HAD LAWS TO STOP THINGS LIKE THIS FROM HAPPENING? THEY HAVE LAWS FOR EVERYTHING ELSE.

S
S
shania
,
Feb 10, 2008 3:53 pm EST

They did the same on my credit card, i did not authorize anything. I was going through my credit card history on accounts, then i realized these charges that i never authorised. This is reallly crazy scamm scam bags.

N
N
Natalie m
,
Nov 23, 2007 8:27 am EST

I have been on the phone, first they couldnt find my info, tthen they transferred me around, then the couldnt hear me on the phone, and I got no information still. I was charged for 7 months.

ComplaintsBoard
P
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Great Fun - unauthorized charge

I ignore what kind of company is but in my account appears one unauthorized charge for the amount of $ 11.99. I called 5 times 1-866-363-8258 in connecticut usa and operator or answering service put me on hold for 1 hour & 20 minutes and nobody attend me. Why that kind of company is not seized by us government and put in jail from owners to all employees?

Read full review of Great Fun and 14 comments
ComplaintsBoard
K
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Great Fun - tlg great fun [protected] ct

Noticed an $11.99 charge on my online checking account website this morning that was authorized today, 10-24-07 and it's only 6:00a.m. I have no idea who TLG Great Fun is or what this charge is for -- I've never heard of them. The number listed on the account page said [protected] -- I called them and of course at this hour, they're closed and aren't...

Read full review of Great Fun and 36 comments
ComplaintsBoard
E
12:00 am EDT

Great Fun identical websites

I found out that Great Fun has 2 identical websites. When I googled Greatfun, the 1st that popped out was greatfunonline.com, couldn't log in. I called customer service, came to find out that their real website is greatfunsite.com. So, those who have no security protection in their PC's must have been logging in at the fraudulent website and had their personal info stolen.

Watch out!

Read full review of Great Fun and 2 comments
Hide full review
2 comments
Add a comment
Q
Q
Quincy Schroeder
,
Nov 09, 2008 1:33 pm EST

I wish to cancel my membership with Great Fun. I have attemped to reach a customer service representative at the phone number [protected] but each and every time a machine tells me to call back later i have called with in the hours of opperation and would be very pleased that at my request this membership be canceled and no further member charges permitted on my credit card.

T
T
Troy Staten
,
Aug 27, 2008 6:49 am EDT

I have a Problem with these people somehow they accessed my bank account with just my checking account number. i never
wanted the service but got charged anyway without my knowledge.I'm going to file a report against them and maybe
file a police report also. Do not do business with these people.

ComplaintsBoard
Y
12:00 am EDT

Great Fun underhanded business practices!

I had a Juniper/Barclays bank credit card. Soon thereafter I received a check for $8 included in my statement. My husband assumed it was a rebate or rewards check and deposited it in our bank along with our other deposits. Soon thereafter I rec'd a packet in the mail telling me I had enrolled in Auto Vantage (a towing company). They deducted $119.99 from my credit card. I called and threatened to file a complaint with the attorney general's office if they did not reverse the charge. The said they would and gave me a cancellation number. This happened again a charge of $119.99 to that same credit card. I called again and they stated by depositing that check and not reading the fine print on the back I had signed up for TLG Great Fun. I have up to now canceled this thing 5 times. Each time I get a cancellation number and each time when I call back that number is not in their computer along with any indication that I had called at all. I have finally figured out that this company has about 20 different programs and this could go on forever. I have canceled my Jumiper credit card because they are the ones who sent this check in my statement. Each time I have called I have ended up in another part of the country, and several times in Manilla, Phillipines.

I did find out their fax number in Irvine and am tempted to fax them several hundred times to let them know just how I feel about their whole scam... Maybe some of you have had the same experience then I say don't bother to call fax them at [protected]...

Read full review of Great Fun and 3 comments
Hide full review
3 comments
Add a comment
F
F
F2C
,
Nov 25, 2008 11:32 am EST

I have gone through the first step on this scam. I ordered from Haband something with a $5 refund. I received a check for $5 and assumed it was the refund and cashed it. Did not read the back. Later I received two more checks for $10 that I didn't expect. Then I read the small print on the back and tore up the checks. The print was so small that I could hardly read it. Called Visa. They called AutoVantage and I spoke with them with Visa listening. They tried to sell me the membership, but I insisted on a refund. Then they shifted me to the "Refund Dept." and I got a refund number. Now I suppose they will not actually refund my $149.99, and I have to take more action. The company is clever enough to have a refund department that makes Visa think that the complaint has been settled, and so Visa will not put the charge in dispute. We'll see what happens next, but I'm not giving up.

V
V
Vijay Sarathi
moriisville, US
May 21, 2008 7:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi,

I have received the Memership from Great fun without my notice, and I have called the customer Care and asked them to cancel my membership,
Customer care agent said that it has been cancelled. though great fun is charging my credit card for everymonth without my authorization.

Whats the hell you guys are doing..Please stop charging my credit card immediately..and stop cheating the people..

I requested my credit card company to stop authorizing you to charge further..

I really dont understand why this happens..explain me..

and please credit what ever amount debited from my account ASAP..

Thanks
Nageswar

T
T
Timothy A. Stevenson
,
Sep 05, 2007 10:38 pm EDT

I've received a check from my credit card company. There was a small print on the back stating that after the check is cashed or deposited, there would be a charge of $119 to the card. Although these checks STILL keep coming, I plan to cancel it on the expiration year before I get another card again from them.

ComplaintsBoard
D
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Great Fun - illegal charges on credit card!

Over the past five months I have seen a $9.99 charge on my credit card that I had no idea what it was for. I finally found out where it originally came from. I booked airline tickets online and was offered a 20% discount. Don"t do it!!! When you click on the"yes"button for the discount it signs you up for a"membership" to this tlg great fun company. There...

Read full review of Great Fun and 20 comments
ComplaintsBoard
D
12:00 am EDT

Great Fun fraud and cheating!

I have been paying $11.00 a month for this "membership" and was sent a membership card, but I cannot access this site. I was told I'd receive a gas card when I joined, but I have never received one. We are going to be traveling and I was trying to locate some discounts for restaurants, but when I pull up GreatFun.com all I am able to get to is a solicitation to join for $9.99 a month with a $20.00 card for a meal. I imagine the meal card is much like the non-existent gas card I received!

Read full review of Great Fun and 4 comments
Hide full review
4 comments
Add a comment
K
K
kelving
Troy, US
Dec 19, 2008 9:05 pm EST

i was cheated too. i booked my ticket through priceline and a month later greatfun is charging me 11.99 for something which i did not authorized. beware of greatfun.com. priceline should take a note of this kind of spam.

M
M
mchelle
,
Nov 27, 2008 9:28 pm EST

i got the great fun card because i was supposed to get a 10 dollar off rebate for an item i bought on avon.com. i never got the 10 dollars and i never got the card and they are charging me and will not let me cancel

P
P
Pamela Neese
,
May 17, 2008 12:43 pm EDT

I found a site that list the same number on the back of the card to cancel membership [protected]). I never received my gas card either. I tried to find establishments that would accept this card and none in my area do! STAY AWAY FROM THIS SITE AND THIS CARD!

B
B
Barbara Jordan
,
Apr 23, 2008 9:20 am EDT

I signed up for this Great Fun when it offered a rebate and a card to get discounts at restaurants. At no time did I agree to have any money taken from any of my accounts as the site implied this was a free service. After reading all these complaints, I tried to cancel my membership and there is no way to do this.

Can you help me?

ComplaintsBoard
A
12:00 am EDT

Great Fun trying to steal money from my visa

We were charged $79.99 on a recent Visa bill, from “Great Fun”. I found Great Fun on the web, called and canceled what they called a “new membership” in their travel club. I called Visa and complained about the charge. They canceled the payment, and told me that I have to be careful in certain websites, that I don’t inadvertently sign up for a club like this by NOT unchecking a box where I am agreeing to join.

I checked my records, and noticed that I signed up for this club the same day I purchased something from Amazon. Can they legally do this?

Read full review of Great Fun and 5 comments
Hide full review
5 comments
Add a comment
L
L
Larry Groot
, US
Feb 25, 2019 6:08 pm EST

On 12/17/2018 I was charged $16.99 for membership. I wish to revoke my membership and receive a reimbursement for $16.99 please. Thank you. Larry Groot Phone [protected], Email tellarry@msn.com

R
R
Reviewer57307
,
Nov 19, 2018 10:48 am EST

I received a $16.99 charge on my credit card and have never received a thing from this company. I thought I canncelled the company months ago.

D
D
Denorris Carter
, US
Nov 12, 2018 11:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am writing because i haven't received my rebate and it has been months later

E
E
Elizabeth Pierre
, US
Aug 15, 2018 6:54 pm EDT

Who are you people ? My bank account was charged the sum of $16.99 twice on the 12 th June 2018... for what I have no clue.. Please remove these charges cause I am an uenmployed senior who is not in a position to spare such sums of money. The following transcations made were 1...TLGGREATFN64918JUN80029... and 2...TLGSHOPPER64918434JUN80052...

S
S
Shirley Ponthier
,
Sep 24, 2007 7:51 am EDT

My personal checking account was charged $35.99 on September 18, 2007. I do not know what this is for or why my account was charged. Can you pleased let me know what I'm to do about this. Also, will I get reibursed for it?

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Great Fun customer service

Phone number

+1 (877) 488-9480

Website

www.greatfunsite.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Great Fun?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Great Fun Customer Service. Initial Great Fun complaints should be directed to their team directly. You can find contact details for Great Fun above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Great Fun. Discuss the issues you have had with Great Fun and work with their customer service team to find a resolution.