Discovered that this company had been charging my credit card for months. I didn't notice as I have many charges on my card each month (usually one hundred or more). Finally, noticed it on my bill. They made it very hard to get in touch with anyone. I called them on the number on the charge, and got the run around. Since I had never received any of the benefits or materials from them, I did not know my membership number, user name or password. Finally got enough information to speak to a live person. I told her I wanted to cancel immediately and wanted a complete refund, and that I had never received anything and had never signed up for anything. In response I got a sales pitch about all the wonderful things I was missing. When I became insistent, she finally promise to cancel my membership, and then had the unmitigated gall to launch into another sales pitch about another membership for something or other. When I insisted she stop, she finally gave me a cancellation number, but did it so quickly, I really didn't catch it. How can these companies continue to be in business, when the only business they are in is ripping people off, and fraudulently charging consumer's credit cards.