AT&T / wireless
I used to love AT&T but now I despise it! The customer service has gone down hill and the cost for service has gone up to where I can barely afford the bill. If I had the extra money I would switch in a heartbeat. I have been a loyal customer for many years but now I am just disgusted. Shame on you corporate for not fighting the cellphone manufacturers to help keep our bill down or for not adjusting your rates to help keep the bill down. Also with today's technology you would think that you could upgrade your system not only for your reps but for your customers too! Your training program is obviously very lacking when I can get 3 different answers to the same question cause no one seems to know what is going on. Please change or eventually I will have to drop you like a bad habit!
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