AT&T/Direct TV / bundle package nightmare!!!
Today my husband and I were on the phone bw AT&T/Direct TV for over 3 hours with no resolve. We were transferred, hung up on and ultimately cursed out by a service agent. This 2 year contract has been a nightmare every month when we pay the bill it takes about 2 hours for them to locate the account. Even when we are reading the info from the bill they cannot locate the account... we have had it and are counting down the days that the contract is done. Never thought I'd say this but TWC has better customer service at least you expect them to be nasty and rude.
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