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Apple inc / iPhone 6

1 Cupertino, CA, United States
Contact information:

My iPhone 6 was in left pocket and bent from mixture of overheating and the weak structure design of the overall phone. Apple support is unresponsive in helping making comments that it will affect the bottom line delt with T-mobile they blamed it on the iphone design.

Called Apple:

Apple won't replace phone due to it not being an issue, however you may take not of the "BendGate" situation surrounding the device. A man that only goes by the name "Tony" a supposedly senior representitive of Apple was unresponsive in resolving this issue.

Have insurance on phone with T-Mobile but I refuse to pay deductable due to defective product that bends so easily look at this: http://www.cultofmac.com/297404/get-bent-shocking-history-bent-smartphones/

Apple blames T-mobile, T-mobile blames Apple and no resolution thus far and they continue to not resolve customers issue.

Many references exist to issue:

Shows the iPhone 6 bending easily without much effort.

Get bent: The shocking history of bent smartphones
http://www.cultofmac.com/297404/get-bent-shocking-history-bent-smartphones/

Will it bend? iPhone 6 takes a turn for the worse
https://www.cnet.com/news/will-it-bend-iphone-6-takes-a-turn-for-the-worse/

The crisis of the bending iPhone 6: Solving the problem
https://www.cnet.com/uk/news/the-crisis-of-the-bending-iphone-6-solving-the-problem/

Some iPhone 6 Plus Owners Accidentally Bending Their iPhones in Pockets
http://www.macrumors.com/2014/09/23/iphone-6-plus-bending-pockets/

If your iPhone 6 or 6 Plus bends, it's Apple's fault
http://betanews.com/2014/09/24/if-your-iphone-6-or-6-plus-bends-its-apples-fault/

Apple inc

Ap
Nov 3, 2016

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