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Had issues with providing faulty equipment

Complaint Rating:  93 % with 15 votes
93% 15
Contact information:
United States
I ordered a digital antenna (HD) from these people and person told me in many conversation what I needed so I ordered it. When it arrived I unpacked it and started putting it together any soon found out there was a piece broken and another didn't fit very well (it had to of been packed that way). I email them right away and they replied promptly said that the new pieces would be shipped. I waited for 2 weeks any I emailed them and probably 40 more time without a response. They promote that every is American made, customer satisfaction is #1 with them, and prompt service.

This in not a big ticket item, ($2.00-$5.00)and for a Texas based company it's really this kind a thing goes on. My advice is to DO NOT Buy Any Thing from AntennaDeals.com
Complaint comments Comments (3) Complaint country United States Complaint category Products & Services


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A  17th of Oct, 2013 by    0 Votes
I wouldn't buy from AntennaDeals either. Their ad on e-bay stated American Made but, right on the box, it states Made In China! When we got the antenna it was missing parts. The remote did not work. And most of all, we only got a few stations with this antenna. We got more stations with our old antenna, "A LOT" more. I asked for our money back and had to pay $17 to ship it back to them. So, I had to pay to send their junk back to them. "Just Don't Buy From This Company" You'll be sorry you did. By the way we went to Radio Shack and bought a big antenna with the rotor and we had to pay much more for the set-up but, it works, we get a lot of stations. As a matter of fact we got 60 plus stations. Never knew there were that many stations out there.
A  16th of Jan, 2014 by    0 Votes
I bought the LAVAHD2805 antenna from antennadeals.The remote control was bad and I tried to contact them but never heard anything from them. I sent 4 emails. I would not recommend this company to anyone.
N  29th of Aug, 2015 by    0 Votes
Website states product will be received in 1-3 days. It's been 7 days and the item hasn't even left Texas yet! So far, not impressed. Website states their Customer Service is open Saturday's until 7:PM CST. I called @ 4:PM CST and got a recording 'no one is available'. Hoping the product I ordered works! Still waiting to receive it...

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AntennaDeals.com Logo AntennaDeals.com
Customer Care Service
450 FM 2493
PO Box 450

United States - 75762-0450
+1 909 643 XXXX
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