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![America's Servicing Company [ASC]](/images/business/45h/121562/americas-servicing-company.png)
In October of 2006, I fell behind on my mortgage payments and contacted ASC. They sent me a package to fill out for a repayment plan for the 2 months I missed. I have never heard from them! I called every month and got the same answer, your file is with the "Negotiator" (is that Arnold Schwartzneager?) and that there are a lot of people in front of me and to be patient. Also they told my not to pay anything until I hear from the "Negotiator". Yesterday, I received a call from guess who...the "Negotiator"! February 21, 2007. That was 5 months later! WOW! We decided to refinance to get rid of this company and when I called to get a payoff, a very rude customer service rep told me "YOU ARE IN FORECLOSURE"! WOW! This must be how they make money by telling people to not pay their mortgages and stall you till they file FORECLOSURE papers (which by the way, I never received any notice ). After speaking with the "FORECLOSURE ATTORNEY" I cannot get a payoff amount for 7-10 days, so we have to wait to pay off this loan and I'm sure we'll have to pay interest on those 7-10 days! Something is wrong here and consumers need to be aware! The problem is... no one financed through this company, this company bought out mortgages from other GOOD companies. WE ARE ALL VICTIMS AND SHOULD FILE A CLASS-ACTION LAW SUIT AGAINST ASC AND WELLS FARGO! I have sent two complaints to the BBB, ASC in Iowa and ASC in North Carolina (loss and mitigation department), and also a complaint to my Attorney General. If anyone out there knows what else I need to do, please reply. Aren't there any laws against these practices? It sure feels like fraud to me!
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I have been involved witth Wells Fargo every since the 1990s. Yes I was a peerson paying ACS. I told them I was having a problem paying my mortgage and for an chance to refinance I was told it take 45 days by that time I would be in forclosure I got another co to give me a mortgage it turn out to be WELLS FARGO. Ihave all type proof as to how they cheated me.
I am trying to get a class action suit going against ASC and Wells Fargo. The same thing happened to me. Please email me back.
I am with everyone here about ASC. I will be in line with the class action lawsuit. I worked out a payment plan with ASC where they required a huge down payment which we came up with only to find two weeks later they wanted another $3000 or the payment plan would be voided. They have a program called loan modification where the past due amount is suppose to go to the back of the loan. Yeah right ASC doesn't use that program instead they tell you they did by requesting a huge down payment and then it will go to the back of the loan. Where is the down payment going. They are famous too for not getting back to you right away when you are working arrangements with them. They tell you it will take 40-45 days. Guess what your payments are late again so now more fees and another month of no payment because they refuse to accept payments even a day late.
I will join any class action suit against ASC/Wells Fargo. Wells just informed me that they are assessing a pre-payment penalty of 6 months interest on a purchase contract. My original contract was purchased by Wells and it does not contain a pre-payment penalty. The payoff statement will contain the payoff penalty, which I don't owe. Customer "service" stated that I would get a rebate of the prepay after I fulfill Wells Fargo requirements. I have nothing in writing as to what those "requirements" are. And they will not supply the above-mentioned requirements. This is robbery and an excuse to obtain illegally another 6 months worth of payments. Any suggestions? Keep me informed as to anything I can do to be of assistance.