American Home Shield Corporation [AHS] / dryer part order never showing up in a timely fashion

Leesburg, VA, United States

Contract #[protected]; dispatch #[protected] - almost two weeks after my dryer broke down and I contacted AHS, the part ordered by the service professional has not arrived after 8 days. When I called AHS to get a tracking #, I was told there was none. I could not get a human in the parts ordering dept to find out why the part had not been sent overnight, a cost I would have been willing to pay if I had been asked.
In this day and age, overnighting a package is routine and having a tracking number a must.
I have been a many year AHS customer and have recommended its services to many.
I no longer will.
Eric Wilmeth

Oct 24, 2018

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