AliExpress / debit card deductions/fraudulent

Johannesburg, South Africa

To whom it may concern

I would like to send a complaint regarding the unknown deducation that wenthe through my account on the 12th/09/2017, there's a deduction of the following ALI*aliexpress5412820013514643
2017/09/12R-83.55 Amount from alliexpress without purchasing any item. I don'tfeel comfortable anymore with this regards as customer. I used my bank account/card for payment because I thought that Aliexpress is the most secured and trustable shopping online access. Could you please reverse the amount dedicated from my account, I have paid all the items I have purchased. What Alliexpress doing to my account it is fraudulent and unprofessional. I need my money back.

Kind regards
Phumzile Nyathi

Sep 13, 2017

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